MVP 11.2: Job Statistics Table Reports Multiple (Duplicate) Columns for Individual Jobs

Document ID:SO5290
 
  Properties  

Problem

Multiple columns; Duplicate information; Column replication; Identical statistics; Replicating job statistics; Repeating information

Environment

MarkVision Professional; MVP; MarkVision; MVP 11.2; MVP 11.2.1

Solution

What you will see (MVP 11.2)

The Job Statistics (feature/task) reports that originate from MVP include column information containing duplicate entries in the database.


 

Root Cause

By design, Job Statistics tables are created the first time a new database is used from MVP.

Hence, duplication of data entries may occur because table integrity constraints are not enforced at creation time. 

 

Suggested Remedy

The following installable plug-in addresses the problem of not enforcing proper constraints on the table at the design level.
This ensures that any new job statistic-generated databases will prevent duplicate entries.

  1. Download the plug-in. Click here to download this file.  
  2. Install the plug-in.
  3. Stop and start the server. If necessary, click here for more information.
  4. Initiate new job statistics.

 

Still Need Help?

 

If you need additional assistance, contact Lexmark Technical Support. NOTE: When calling for support, you will be asked for your printer model type and serial number (SN).

Please call from near the computer and printer in case the technician on the phone asks you to perform a task involving one of these devices.



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