MVP 11.2: Security Templates on the Printer Will Prevent Remote Device Management
What you will see
Any one of these symptoms:
|Affected Products||MarkVision Professional Version|
Any of the following printers or MFPs:
|MarkVision Professional version 11.2.x|
For devices with advanced security, the credentials that MVP will present to the devices
has to be stored within the Advanced Credential settings.
To do this:
NOTE: Only one set of credentials can be created per MVP server, so all of the
devices should have the same security settings.
Remote Management protected by a security template will be able to discover the device but not access it.
Still Need Help?
If you require additional assistance, please see Contact Lexmark information. NOTE: When calling for phone support, you will need your model/machine type and serial number (SN).
For improved technical support, all callers should be near the computer and the printer in case the technician on the phone asks you to perform a task involving one of the devices.