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BackThe following file will help you determine the correct Firmware for your product.
Overview
What is firmware?
Firmware is software code that is stored internally on the printer's logic board. It controls and tells the printer hardware how to function. Updating firmware can correct or enhance product performance and provide additional features.
Warning: To avoid damage to the printer, do not disconnect the USB cable or power off the printer during the update process.
Please Note:
- You will need Flash Player to view the help file.
- You can download Flash Player here.
Please see the directions after the download utility for installation instructions
For Macintosh and Linux, once you have downloaded the file from the Firmware Download tool (above) please follow the directions below for your operating system.
- Ensure that you are connected to the printer through either a USB or Network connection and that your printer is turned on.
- Open the .exe file from the download utility (above).
- The printer will shutdown and restart automatically.
- Ensure that you are connected to the printer through either a USB or Network connection and that your printer is turned on.
- Open the .dmg file from the download utility (above) and run the contents.
- The printer will shutdown and restart automatically.
- Ensure that you are connected to the printer through either a USB or Network connection and that your printer is turned on.
- Open a terminal window.
- Type the following commands (replacing <folder> with the name of your downloads folder, and <filename> with the name of the file downloaded in Step 2):
cd <folder>
chmod a+x <filename>
sh <filename>
- Follow the instructions on the screen.
- The printer will shutdown and restart automatically.