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MVP 11.2: Inability to Adjust Print Darkness and Toner Saver and Dependency on Toner Darkness Setting

Document ID:SO5177
 
  Properties  

Problem

Cannot adjust printer darkness; Unable to adjust toner saver setting; Toner darkness not adjusted properly

Environment

Toner darkness; MVP; Markvision Professional 11.2; How to adjust toner darkness; Markvision; 11.2.1; MVP 11

Solution

What you will see

Print darkness and toner saver cannot be adjusted via Markvision Professional

 

 

Affected Products

This MVP behavior relates to the following products:

  • -T64x Series Monochrome laser printers
  • -X64x Series MFPs
  • -X4600 scanner-equipped printers
  • -X782 Series MFPs
  • -X85x Series MFPs
  • -X94x Series MFPs

 

 

Explanation

Print Darkness and Toner Saver are Read Only settings, as such, these settings cannot be adjusted via MVP.  These settings will change in accordance to the dependent Toner Darkness setting.

If Toner Darkness... Then Print Darkness will range... and Toner Saver...
equals < or equal to 5 From Light to Lightest Turns ON
> than 5 From Normal to Darkest Turns OFF

 

 

 

 How to change Toner Darkness 

Three MVP paths are available for toner darkness adjustment:

  • -MVP via All Tasks > Finishing/Quality > Adjust Setting > Apply.
  • -MVP via Settings > Printer > Finishing/Quality > Adjust Setting > Apply.
  • -MVP via Home > Launch Web page(print server) > Configuration > Print Settings > Quality > Toner Darkness > Submit.

 

Related Articles

Differentiation between Toner and Printer Darkness within Markvision Professional

 

  

 Still Need Help?

 

If you need additional assistance, please see Contact information. NOTE: When calling for support, you will be asked for your printer machine/model type and serial number (SN).

Please call from near the computer and printer in case the technician on the phone asks you to perform a task involving one of these devices.



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