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Incorrect Color Representation when Printing from Adobe Acrobat Version 9.0

Document ID:SO5014
 
  Properties  

Problem

Color matching problem; Color change; Color altered; Color misrepresented; Color mismatch; Skewed pantone; Incorrect color tables; Adobe Reader 8 printed document differs from Reader 9.0; colors do not match; Blue looks purple; Green looks gray; blue looks gray; Dark red

Environment

Adobe Version 8; Adobe Reader version 8; Adobe Reader version 9; Adobe Acrobat

Solution

 

What you will see

Color shift represented by the samples below after an upgrade to Adobe Acrobat Reader 9.

Adobe Reader Version 8

 

Adobe Reader Version 9

 

Suggested Fix

  1. In Adobe Reader 9.0, select Print.
  2. In the print dialog, select Advanced.
  3. In the advanced dialog, check Print as Image, and then select OK.
  4. Click OK again in the print dialog to print the document.

Adobe Reader 9 with "Print as Image" selected

 

Still Need Help?

If you require additional assistance, please contact Lexmark Technical Support. NOTE: When calling for phone support you will be asked for your model/machine type and serial number (SN).

For improved technical support, please be near the computer and printer in case the technician on the phone asks you to perform a task involving one of these devices.



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