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Firewall Applications Prevent Network Communication: A List of Possible Blocked Processes and Lexmark Ports |
Document ID:SO4852 |
| Properties |
Problem
Cannot communicate; Unable to print; Unable to scan; Unable to associate; Unable to authenticate; Scanback failure; Lmabcoms error; scanwiz; Process blocked; Port blocked; Lexmark application will not communicate; Printer Communication System has encountered a problem and needs to close; Uanble to perform scan; Failed to locate the printer you specified; Ask print greyed out; Firewall prevents communication; Cannot print; Cannot create port; Cannot scan; Cannot discover printer; Status messenger not working
Environment
Microsoft Windows Vista; Microsoft Windows XP Professional x64 Edition; Microsoft Windows Server 2008; Microsoft Windows Server 2003; Microsoft Windows XP; Microsoft Windows NT, Terminal Server; Microsoft Windows 2000 Advanced Server
Solution
What you will see
Possible symptoms and error messages:
Before you begin
Suggested Fixes
Primary Processes and Ports Table ('09)
Related Articles
Contacting Lexmark
A Lexmark printer proccess is blocked by a certain Microsoft firewall client ver. 4.0.3441.633. Click here for illustration.
Possible symptoms and error messages:
- - Microsoft Error report which contains LMabcoms.exe and LMabipl.dll file names
- - "Failed to locate the printer you specified"
- - A grey "Ask Printer" under Properties > Install Options
- - Other printers utilizing Lexmark port monitor or Lexmark enhanced communications software suffer similar errors.
- - Other process errors that may involve any of the processes utilized by the MFP or printer. See table below.
Before you begin
Understand the different types of firewalls:
- - 3rd party software-based firewalls
- - Operating system-based firewalls
- - Computer hardware BIOS firewalls
- - Router hardware firewalls
- - VPN firewalls
Suggested Fixes
Updating the MS Firewall Client to version to 4.0.3442.654 resolved this issue. So, updating your firewall application is one possible solution for a blocked process.
Otherwise, reference the table below and make sure that the following processes are successully added to your firewall application's exceptions list.
Primary Processes and Ports Table ('09)
Processes Ports Function InstallGui.exe UDP 5353 Installer pssu.exe (print server setup utility) UDP 9300 or 9340 print server (TCP/IP) setup utility Application process
NOTE: Varies by network TWAIN compliant application.HTTP or HTTPS post - port 80 Network TWAIN scanwiz.exe HTTP or HTTPS post - port 80 Scanback Utility lmabcoms.exe UDP 9200 Discovery and Port Creation lmabcoms.exe TCP 9400 Printing (Enhanced TCP/IP Port) lmabcoms.exe UDP 9300 or 9340 Bidi communication
Related Articles
Contacting Lexmark
If you need additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).
Please call from near a computer and printer in case the technician on the phone asks you to perform a task involving one or all of these devices.