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Comodo Firewall Prevents the Lexmark Printer Driver Communication |
Document ID:SO4776 |
| Properties |
Problem
Comodo Firewall prevents the Lexmark Printer Driver communication; Communication error; Printer not communicating; Wireless Set-up Utility: Connection Failed; Printer's IP and physical address shown in the router DHPC client list but with unknown name; Wi-Fi indicator light is solid green, but Install Wizard cannot create printer port
Environment
Microsoft Windows Vista; Microsoft Windows 2000; Microsoft Windows XP Professional x64 Edition; Microsoft Windows XP; Wi-Fi; Lexmark Z2400; Lexmark X3630; Lexmark X4610; Wireless; Comodo Firewall
Solution
Overview
What you will see
What you can do
MORE INFORMATION: IMPORTANT
Still Need Help?
This article details the steps required to allow your network printer in COMODO Internet Security when COMODO prevents printer driver communication.
What you will see
You know that COMODO is preventing printer driver communication when:
- -If you run the Lexmark Wireless Set-up Utility, it fails and displays the error: Connection Failed.
- -The Lexmark Printer’s Mac and IP address is already in the DHCP client list of the router, but with an unknown name.
- -The Lexmark Wi-Fi indicator light is lit green, but the network port cannot be created.
What you can do
When a Lexmark printer is configured for network connection, it automatically prints out the Network Configuration page that contains the printer's assigned IP address.
Please consult with the printer's User's Guide to have this page printed out.
Follow the below steps to allow your network printer in COMODO Internet Security:
StepAction Image (Click to view.) 1 Open COMODO Internet Security Graphical User Interface (Start Menu / Comodo / COMODO Internet Security / COMODO Internet Security shortcut) Image 2 Click on the Firewall button at the top of the COMODO Internet Security window Image 3 Click on My Network Zones. Image 4 Click on the Add button, and select IP address from the dropdown list. Image 5 Select 'A single IP address' and enter the printer's IP address. Image 6 Verify the IP address you have just added, and press Apply button to commit the changes. Image 7 Run the Lexmark Wireless Configuration Utility again to create the network port. ...
MORE INFORMATION: IMPORTANT
The third-party contact information found in this article is provided to help you find technical support. This contact information may change without notice. We do not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Lexmark. Lexmark makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Still Need Help?
If you require additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will need your printer/model type and serial number (SN).
Please call from near the computer and printer in case the technician on the phone asks you to perform a task on this device.