Scan to PC, Network, Email and FTP Table of Contents

Document ID:SO4735
 
  Properties  

Problem

Special characters not allowed with scan to network embedded solution; MFP returning "group e-mail list" instead of the real user's e-mail address; X422 SMTP error codes; Scanback utility not working with the X34Xn Multifunction Printer; Unable to scan a landscape image using ScanBack software; Scan to PC displays in the wrong language; Scan to PC profile failing on X85x and X64x printers; Scan-to-PC files not appearing in destination directory within Windows Vista; IE 7 'Protected Mode' prevents writing to destination folders; Scan-to-PC profiles are not deleted automatically; Cannot scan to host PC when PC's on the network do not have a unique computer name (CPD); Disabled NetBIOS prevents successful scan to network: NetBIOS shares port access with embedded solution; TIFF files are not compressed when Scan-to-Network is used; Multi-use Scan-to-PC Profile disappears from the Lexmark X342n AIO MFP; Network TWAIN is not available in terminal services environment (to be completed); X422 is not listed as an option for TWAIN or WIA drivers over a network

Environment

How to send faxes through a fax server; Can the Scan-to-FTP time stamp be removed?; How to set up the MFP to print a scanned copy from another printer; How to create a Scan To E-mail destination; How to create a Scan-to-FTP Destination; How to enable automatic population of the reply address in scanned e-mails; Common configuration, tools, and settings on the embedded web server of the X64xe, X85xe, X94xe, and any 4600 scanner product; How to create a Scan to E-mail profile; How to set up Scan To E-mail preferences; How to enable Scan to FTP; How to correctly set the 'e-mail size limit' parameter; How to set the e-mail size limit on a Multifunction Printer; Is there a way to change the default scan to FTP port?; Scan to e-mail security alert; How to set up scan to e-mail shortcuts on the X422; Is it possible to create an e-mail address book on the X422?; How to set up scanning to e-mail on the X422; How to set up an e-mail server for scanning to e-mail with the X642x/X646x/X85Xe interface; Is ScanBack supported in Windows Terminal Server?; Ports used for the ScanBack utility; How to use Twacker to test the functionality of a TWAIN Driver (internal); How to set the port range for Scanning to PC on an X644e/X646e MFP; Activation and behavior of the 'Multi-Use Profile' Scan-to-PC feature; How to set up Scan-to-PC with the X500 Series AIO (All-In-One); Network Scan-to-PC: Equivalent Scan Resolution (DPI) values with Laser Multifunction Printers or All-In-Ones; Network scanning using the X34Xn MFP; How to set up Scan-to-Network general settings; How to perform a Scan-to-Macintosh with a Lexmark MFD (Multifunction Device); Can I scan multiple pages from the X215 ADF to my PC?; How to set the port range on the X422 when scanning to PC; Lexmark X422 MFP: How to use the embedded web page to scan back to PC; How to set up "Scan to PC" on the Lexmark X560n MFP; How to create a Scan-to-PC profile; How to set up the Scan-to-Network embedded solution on X64x, X85x, X77xe, X4600, X94xe series products; What is the XML file used for in the Lexmark X642, X644 and X646 Scan to Network settings

Solution

Overview

Jump directly to the scanning related topic that most closely matches the scan function that you are trying to perform.

 


NOTE: Concepts and instructional information differ between MFP (Multi-function Printer) models; however, similarities in functionality may still provide guidance.


Please reference the User's Guide, software help, and other forms of technical support if you cannot find the topic of interest.
Click here to return to the 'Main Scanner and Scanning Topic List.'  

 

 

 

 

Scanner Connections


Some of the earliest MFPs had scanners attached to the printer using an array of different cable interfaces. Always make sure that these cables are fully seated before performing any other scan-related functions.
Legacy MFPs - Any multifunction printer with the following scanner machine types: 4036 - 301, 302, 304, 305, 402, 501 and older.

Legacy Scanner Model Machine Type Connection/Cable Interface
X242 4036-301 SCSI
X3100 4036-302 IEEE-1394 (Firewire)
X443 4036-305 SCSI
X3200 4036-306 IEEE-1394 (Firewire)
X7500 4036-501 Proprietary Molex
X5500 4036-402 Proprietary Molex



      


Scan to Network Topics (, , )

  

Article Title MFP Series Article Link
Scan to network folder via SMB configuration and free "Scan2Network" application
How to Set Up the Scan-to-Network Embedded Solution on X64x, X85x, X78xe, X4600, X94xe Series Products X64x, X85x, X78xe, X4600, X94xe, 2009 and 2010 MFPs Click here.
Disabled NetBIOS Prevents Successful Scan to Network: NetBIOS Shares Port Access with Embedded Solution X64x, X85x, X78xe, X4600, X94xe, 2000 and 2010 MFPs Click here
Special Characters ( /,?,#,%) Not Allowed in Password with Lexmark Scan-to-Network Embedded Solution X64x, X85x, X78xe, X4600, X94xe, 2000 and 2010 MFPs Click here.
What is the XML File Used for in the Lexmark X642, X644 and X646 Scan to Network Settings? X64x, X85x, X78xe, X4600, X94xe, '09 Click here.
Macintosh: How to Perform a Scan-to-Macintosh with a Lexmark MFD (Multifunction Device) X64x, X85x, X78xe, X4600, X94xe, '09 Click here.
How to Setup Scan to PC on the X560 MFP

X560 MFP

NOTE: File sharing information may still provide assistance regardless of the model.

 Click here
How to Set Up Scan-to-PC with the X500 Series AIO (All-In-One)

X500 MFP

NOTE: File sharing information may still provide assistance regardless of the model.

 Click here

 

 

 

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Scan to PC via the MFPs Embedded Web Server

Article Title MFP Series Article Link
Activation and Behavior of the "Multi-Use Profile" Scan-to-PC Feature All* Click here
How to Create a Scan-to-PC Profile: Scanback Utility and Embedded Web Server All* Click here.
Scan-to-PC Files Not Appearing in Destination Directory within Windows Vista; IE 7 'Protected Mode' Prevents Writing to Destination Folders All* Click here
Scan to PC Profiles Are Not Deleted Automatically All* Click here
Scan to PC Displays in the Wrong Language All* Click here
Scan to PC Profile Failing on X85x and X64x Printers 2006 - Current Products Click here
Network Scan-to-PC: Equivalent Scan Resolution (DPI) Values with Laser Multifunction Printers or All-In-Ones All* Click here

Click here if unfamilar with the location of the printer's web page.

 

 


Scanback Utility

Article Title MFP Series Article Link
How to Create a Scan-to-PC Profile: Scanback Utility and Embedded Web Server All* Click here.
Scanback Utility Not Working with the X34Xn Multifunction Printer X34x Series Click here.
Unable to Scan a Landscape Image Using ScanBack Software Legacy MFPs Click here.
Is ScanBack Supported in Windows Terminal Server All* Click here.

Ports Used for the ScanBack Utility

 All* Click here.


 

 

TWAIN

Article Title MFP Series Article Link

Troublshooting

How to Use Twacker to Test the Functionality of a TWAIN Driver

 All*  Click here.
Blue Blackground on Scanned Image: X342 MFP USB Twain Scan Driver Anomaly Not Observable on Network Scan X34x Series Click here.
Network Twain is not Available in Terminal Services Environment (To be completed) All* Click here.
X422 is Not Listed as an Option for TWAIN or WIA Drivers Over a Network X422 MFP Click here.
X215 Twain driver Is Not Working X215 AIO or All* Click here.

 

 

 

 

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Other Scan to PC Related Articles

Can I Scan Multiple Pages from the X215 ADF to my PC?
NOTE: Application may allow for suppression of "TWAIN" driver and provide an "Enable document feeder" option.		 X215 MFP (local USB attach) Click here
How to Set Up Scan-to-Network General Settings Legacy MFPs Click here.
TIFF Files Are Not Compressed when Scan to Network Is Used Legacy MFPs Click here.
How to Set the Port Range for Scanning to PC on an X644e/X646e MFP X64x, X85x, X78xe, X4600, X94xe, '09  Click here.
Screen Freezes on Scanning... On the X64x, X85x, X78xe, X4600, X94xe MFPs X64x, X85x, X78xe, X4600, X94xe, '09 Click here.
How to Set the Port Range on the X422 when Scanning to PC X422 MFP Click here.

* Exceptions apply.

 

 

 

 

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Scan to E-mail, FTP, Remote Copy, Other


Topic MFP or AIO Series Article Link
E-mail
How to create a Scan To E-mail destination Legacy MFPs Click here
How to Enable Automatic Population of the Reply Address in Scanned E-Mails 3x00 scanner equipped MFPs and X62x, X75xe, X82xe, X83xe Series MFPs Click here
How to Create a Scan to E-mail Profile Legacy MFPs Click here
How to set up Scan To E-mail preferences Legacy MFPs Click here
MFP Returning "Group E-Mail list" Instead of the Real User's E-mail Address Legacy MFPs Contact Lexmark Technical Support
E-mail Sent To Wrong Address?  Legacy MFPs Contact Lexmark Technical Support
Scan Log Produces a Mail Server Response of File Size Too Large; Scan to E-mail Behavior X64x, X85x, X78xe, X4600, X94xe Click here
How to Set Up an E-mail Server for Scanning to E-mail with the X642x/X646x/X85Xe Interface X64x, X85x, X78xe, X4600, X94xe Click here
How to Set the E-mail Size Limit on a Multifunction Printer X64x, X85x, X78xe, X4600, X94xe Click here
How to Set Up Scan to E-mail Shortcuts on the X422 X422 MFP Click here 
X422 SMTP Error Codes X422 MFP Contact Lexmark Technical Support
FTP
Is There a Way to Change the Default Scan to FTP Port? Legacy MFPs Click here
Can the Scan-to-FTP Time Stamp Be Removed? MFPs after 2003 Click here
How to Enable Scan to FTP X64x, X85x, X78xe, X4600, X94xe Click here
How to Create a Scan-to-FTP Destination Legacy MFPs Click here
How to Set Up the MFP to Print a Scanned Copy from Another Printer (Remote Copy Legacy Products)
NOTE: Remote Copy - Scan-to-FTP server on another printer that accepts PostScript and has FTP enabled. 		 Legacy MFPs Click here

 

 

 

 

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Related Articles

 

 


Contacting Lexmark


If you need additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).
Please call from near the computer and printer in case the technician on the phone asks you to perform a task involving one or all of these devices.



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