• -Autodocument feeder


• -Flatbed


• -Quality and Performance


• -Other scan-related topics
  NOTE: Please reference the User's Guide, software help, and other forms of technical support if you cannot find the topic of interest.

Click here to return to the "Main Scanner and Scanning Topic List."

This article was created in effort to the increase search efficacy for difficult to find Knowledge Base articles.
NOTE:  This article will not contain all scanning related topics. It is still recommended that you perform multiple searches with multiple search terms in an attempt to find your topic of interest.  

Legacy MFP - Any multifunction printer with the following scanner machine types: 4036 - 301, 302, 304, 305, 402, 501 and older.

Legacy Scanner Model	Machine Type
X242	4036-301
X3100	4036-302
X443	4036-305
X3200	4036-306
X7500	4036-501
X5500	4036-402

Topic	MFP or Series	Article Link
290, 291, 292 and 294 ADF Jam Message on the Lexmark X850, X852 or X854 MFP	X85xe Series MFPs	Click here
293 ADF Jam Message on the Lexmark X850, X852 or X854 MFP	X85xe Series MFPs	Click here
29x Scanner Jam" Message on the Lexmark X642e, X644e or X646e Multifunction Printer	X64xe Series MFPs	Click here.
Printer 292.02 Scanner Jam on a Lexmark X543 or X544 Color Laser MFP	X54x Series MFPs	Click here.
The Printer Displays a '290' Paper Jam Message When Using the Automatic Document Feed (ADF) on a Lexmark X64x Series	X64xe Series MFPs	Click here.
Lightweight Media Causing a Paper Jam in the Automatic Document Feeder (ADF)	X64xe Series MFPs	Click here.
How to Replace the ADF Pad Assembly on the X242 and 3100 Scanners	Legacy MFP	Click here.
Paper Does Not Feed into the Auto Document Feeder	Legacy X443 and X3200 Scanner	Click here.
Paper Jam in the Automatic Document Feeder of the X422	X422 MFP	Click here.
Paper Jam in the Automatic Document Feeder on the X232/242/3100/3200	Legacy MFPs	Click here.
How to clear a paper jam in the OI 212/222/312/322	Legacy MFPs	Click here.
ADF Jam: Open ADF Cover and Clear Jam" Message on the Lexmark X500/X502n Series Color Laser MFPs	X500 Series MFPs	Click here.
Jam at Scanner/ Open ADF Cover R and Remove Paper" Message on the Lexmark X560n	X560n MFP	Click here.
Lines on Copies from the 3100 or 242 Auto Document Feeder	X242 and X3100 Scanner	Click here.
Lines on Copies from the OptraImage 443 ADF	X443 MFP	Click here.
Paper Jam Under the Rollers of the Automatic Document Feeder	X422 MFP	Click here.
White Vertical Lines On Copies Made Using the ADF on the Lexmark X560n MFP	X560 MFP	Click here.

Topic	MFP or Series	Article Link
Noise from Scan Unit during Power On	Legacy MFPs	Click here.
How to Set Termination on the OptraImage 2x2 and 4x3 Scan Units	Legacy MFPs	Click here.
Print Too Light on Scanned Images When Scanner Unit Flatbed or Automatic Feed Is Used on a Lexmark X642, X644, or X646 Series Printer	X64xe Series MFPs	Click here.
Specks, Dots, or Gray Background on Printed Copies	Legacy MFP (X63x printer with 3x00 Scanner)	Contact Lexmark
Lamp Warming" Message When MFP Devices are Powered On	Legacy MFPs	Click here.
844.xx Service Scanner Failure on the X85X	X85xe Series MFPs	Contact Lexmark
Blank or Black User Interface on the X7500, X5500 and X4500 Scanner Equipped MFD	Legacy MFPs	Click here.
Pages Printed On a Lexmark X642, X644, or X646 Series Printer Are Coming Out Light or Faded	X64xe Series MFPs	Click here.
Error: <046000> Scanner Optical Alarm	Legacy MFPs	Click here.

Topic	MFP or Series	Article Link
Time to First Copy is Very Long on the X422	X422MFP	Click here.
Horizontal void in scanned images	Legacy MFPs	Click here.
White Vertical Lines On Copies Made Using the ADF on the Lexmark X560n MFPUsing the Printer When a Scanner Failure Occurs on the MFP	X560 MFP	Click here.
Clicking Noise from the Scanner and Blue Screen on the X644e/X646e	X64xe Series MFPs	Click here
Slow Copying on X820e	X820e MFP	Click here.
Scanned Text is Too Light in Mixed Mode	X443 MFP	Click here.
Black Vertical Lines on Copies or Faxes NOTE: This article applies to the X215 MFP. However, vertical lines are almost always the result of the debris on the scanning glass.	X215 MFP	Click here.
X76xe Copies are not Printed	X76xe MfP	Contact Lexmark.
Scanned image is distorted - MFP skew and registration limits	Legacy MFPs	Contact Lexmark.
Slow Copying X750e	X75xe MFPs	Click here
Print Too Light on Scanned Images When Scanner Unit Flatbed or Automatic Feed Is Used on a Lexmark X642, X644, or X646 Series Printer	X64xe Series MFPs	Click here.

 

Topic	MFP or Series	Article Link
Error: 'Wrong power-on sequence'	Legacy MFPs (X242 scanner)	Click here.
Unable to Locate X642MFP 'Embedded Solutions' Link via Embedded Web Server; Insufficient Memory Resources	X64xe Series MFPs	Click here.
Firmware Update Release Notes for X65xe Series MFPs: Enhancements and Added Functionality (Jan. '09)	X65xe Series MFPs	Click here.
Printer Displays "Change Paper" Message During Scan to Copy	Legacy MFPs (X3100, X3200 scanner)	Click here.
A4 Copies from 'Book Original' Source Are Cropped	Legacy Enhanced MFPs (X7500 scanner)	Click here.
How to set SCSI termination on the OptraImage x12 and x22 scan units	Original OptraImage Scanners (222,212,322,312)	Click here.
Duplex Scanning Not Working	Legacy MFPs	Click here.
LSU Error" on Operator Panel	X215 MFP printhead	Click here.
Unable to Print and Scan at the Same Time	X215 MFP	Click here.
Power Problems on the X215	X215 MFP	Click here.
PCI Bridge Failure" Error on the Lexmark 4600 Scanner	X4600 scanner equipped printers	Click here.
'Scan Lock Error: Unlock Scanner' Message on a Lexmark X500/X502n Series Color Laser MFP	X500/X502 MFP	Click here.
No Scan Driver Has Been Registered" Message When Opening X560 MFP Express Scan Manager Application	X560 MFP	Click here.
User Interface Reverts to Home Screen After Flatbed Cover is Opened and Closed on the X642e MFP	X64xe Series MFPs	Click here.

• Main Scanner and Scanning Topics List 

If you need additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).
Please call from near the computer and printer in case the technician on the phone asks you to perform a task involving one or all of these devices.