What you will see

When attempting to perform a network installation of any network-ready inkjet printer in OS X.3.9 (Panther), you receive the following message:

The message states: "Your printer has not been added to the list in the Printer Setup Utility. Launch the application and add the printer."

What to do

You cannot just add the printer via the Printer Setup Utility since the network configuration components of the driver have not completed installation or configuration of the print queue (port creation). The generic message displayed by the operating system only identifies print queue creation failure and does not give a specific explanation.  Please try the suggested action below.
NOTE: This suggestion assumes that this is a first-time setup solution with a  or Wi-Fi indicator light.

Steps Action
1 Go to System Preferences.
2 Click on Network.
3 Under Show, select Network Port Configurations. Click here for image.
4 Take note of all currently checked (selected) items as you will want to return your configuration to its original state afterwards.
5 Uncheck all Port Configurations not required to communicate with the router or network.  Click here for image.
NOTE: If you have a cable leading directly into the router from your Macintosh, it is likely that you are communicating with the router via Ethernet. Otherwise, AirPort is most likely the network communication method.
6 Click Apply Now.
7 Repeat the entire printer installation process from the beginning.
8 After successful installation of the printer, repeat Steps 1-5 to restore the original Port Configurations.

Related Articles

Apple Installation and Preliminary Troubleshooting Table of Contents

Contacting Lexmark

If you need further assistance, please contact Lexmark Technical Support. NOTE: You will need your printer machine type/model and serial number.
Please be near the computer and printer in case the technician asks you to perform a task involving one or both of these devices.

Lexmark X3550	Lexmark X3580	Lexmark X3650
Lexmark X3690	Lexmark X4530	Lexmark X4550	Lexmark X4580
Lexmark X4630	Lexmark X4650	Lexmark X4690	Lexmark X4850
Lexmark X4875	Lexmark X4950	Lexmark X4975	Lexmark X6570
Lexmark X6575	Lexmark X6650	Lexmark X6675	Lexmark X7550
Lexmark X7675	Lexmark X9350	Lexmark X9575	Lexmark Z1410
Lexmark Z1420	Lexmark Z1480

Printer Not Added to the List in Printer Setup Utility; Network Installation Failure in Macintosh OS X.3.9

Problem

Environment

Solution

Printer Not Added to the List in Printer Setup Utility; Network Installation Failure in Macintosh OS X.3.9	Document ID:SO4536

	Properties

Steps	Action
1	Go to System Preferences.
2	Click on Network.
3	Under Show, select Network Port Configurations. Click here for image.
4	Take note of all currently checked (selected) items as you will want to return your configuration to its original state afterwards.
5	Uncheck all Port Configurations not required to communicate with the router or network. Click here for image. NOTE: If you have a cable leading directly into the router from your Macintosh, it is likely that you are communicating with the router via Ethernet. Otherwise, AirPort is most likely the network communication method.
6	Click Apply Now.
7	Repeat the entire printer installation process from the beginning.
8	After successful installation of the printer, repeat Steps 1-5 to restore the original Port Configurations.