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290, 291, 292 and 294 ADF Jam Message on the Lexmark X850, X852 or X854 MFP

Document ID:SO4466
 
  Properties  

Problem

ADF jam; 290 jam; 291 jam; 292 jam; 294 jam; 290 adf jam; 291 adf jam; 292 adf jam; 294 adf jam; Paper jam; Media jam

Environment

290 ADF jam troubleshooting; 291 ADF jam troubleshooting; 292  ADF jam troubleshooting; 294  ADF jam troubleshooting

Solution

Overview

A 290, 291, 292, or 294 ADF Jam message on the Lexmark X85x series MFP indicates that the MFP has detected a media jam in the auto-document feeder (ADF).

Troubleshooting steps

StepActionImage
1Remove all documents from the ADF.           No Image
2Lift the ADF cover latch.           No Image
3Open the ADF cover.
click here to enlarge
4Raise the sheet guard.           No Image
5Turn the paper advance wheel (1) to the left to remove any jammed pages.
click here to enlarge
6Close the ADF cover.           No Image
7Open the document cover, and remove any jammed pages.
click here to enlarge
8Close the document cover.           No Image
9Press Continue.           No Image


Still have questions?

Please contact Lexmark Technical Support for additional assistance.  When calling for service you will need to know your printer model type and serial number.  If you need help locating this information, click here.
Please call from near the printer in case the technician asks you to perform a task involving the printer.


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