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A 909 Error indicates that the MFP/printer has detected a problem with the electrical power being supplied to it and has shut down to prevent damage.
Power surges or dirty power near 0 volts (the point at which the MFP/printer turns the fuser on) is the most likely cause of this issue.
Check to see if you had any electrical problems recently. For example:
Have you had any electrical problems recently?
|You need to contact your power company and have the company check the power source.||See Step 2.|
Did this resolve the issue?
|Print a test page. If there's no error and the page prints, the issue is resolved.||See Step 3.|
Did the error remain?
|Contact Lexmark Technical Support.||You need to contact your power company and have the company check the power source.|
If you need additional assistance, please go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:
- Printer model
- Printer serial number
- Toner/imaging unit/waste toner bottle part number and serial number (for supply-related issues)
Please be near the product/s described in this article to expedite the support process and reduce callbacks.