A 033-762 error message while you are receiving a fax indicates that the Junk Fax filter is turned On and the incoming fax is from a number which is not in the X560n's address book.
You can resolve this issue in two ways:
- Add the number to the X560n's address book.
- Set the Junk Fax filter to Off. The filter is located in Fax Settings under the Admin Menu. After turning the filter off, power the MFP off and back on to allow the change to take effect.
Please contact Lexmark Technical Support for additional assistance. When calling for service you will be asked for your printer model type and serial number. If you need help locating this information, click here.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.