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Error Codes on the LCD Display of the Lexmark X2600 Series Printer

Document ID:SO4438
 
  Properties  

Problem

LCD Display; LCD Error; EC1; EC2; EC3; EC4; EC5; EC6; EJ; Error codes; Error codes on the LCD display; Error indicators

Environment

Lexmark X2670; Microsoft Windows XP; Microsoft Windows XP Professional x64 Edition; Microsoft Windows Vista; Microsoft Windows 2000

Solution

Overview  

This article lists and explains the error messages which may appear on the LCD display of Lexmark X2600 series printers.

Error Code Chart

Error Code NameError Code DescriptionLCD DisplayAction
Incorrect Print HeadPrinthead ID is not validEC1Replace print cartridge(s).
Missing Print HeadPrinthead is missingEC2Install print cartridge(s).
Print Head Order.Unsupported order of printheads.EC3Install the print cartridges in the correct slots.
Print Carrier StallThe All-In-One (AIO) carrier has stalled.EJRemove mechanical jam and press the power button.
Print IncompleteThe print carrier stopped before all of the data was used.EC4Remove mechanical jam and press the power button.

Print Head Short
Short test detected short circuit in printheadEC5Replace print cartridge(s).
Print Head ProgrammingUnable to program pseudo-random printhead IDEC5Replace print cartridge(s).
Mono TSR ErrorProblem in mono TSR circuit, cannot determine printhead temperatureEC5Replace print cartridge(s).
Color TSR ErrorProblem in color TSR circuit, cannot determine printhead temperatureEC5Replace print cartridge(s).
Incorrect Home PositionAIO unable to locate cartridge home positionEC6Remove mechanical jam and press the power button.
Head SelectInstalled head ID, print command head ID, or loaded head records do not agreeEC6Replace print cartridge(s).

Still Need Help? 

If you need additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will be asked for your printer model type and serial number (SN).
Please call from near the computer and printer in case the technician on the phone asks you to perform a task involving these devices.


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