If paper is jammed in the ADF, the printer will display Jam at Scanner. 

Remove all jammed paper, and make sure the feed tray is not overfilled. Follow these steps.

Step	Action	Image
1	Remove all paper from the paper feed tray, and then open the ADF cover.	click here to enlarge
2	If the jam is in the paper feed area, remove the jammed paper by carefully pulling it up.	click here to enlarge
3	If the jam is at the paper exit area, turn the dial to remove the jammed paper.	click here to enlarge
4	Close the ADF cover.	click here to enlarge
5	Open the scanner cover and remove any jammed paper from the paper feed area.	click here to enlarge
6	Close the scanner cover.	click here to enlarge
7	When all the jammed paper is removed, you will see Return the Removed Original and Press Start on the printer display.  Place the original document in the ADF, and then press Start to continue scanning.	No Picture

Please contact Lexmark Technical Support for additional assistance.  When calling for service you will need to know your printer model type and serial number.  If you need help finding this information, click here.
Please call from near the printer in case the technician asks you to perform a task involving the printer.