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User Interface Reverts to Home Screen After Flatbed Cover is Opened and Closed on the X642e MFP

Document ID:SO4182

Usergroup :External


Reverting to home screen; E-mail screen closes; Fax screen closes; Scan screen closes; Copy screen closes; Function disappears; Disappearance of function screen; Open and close flatbed to see function disappear


What you will see

The user interface reverts to the Home screen after the flatbed cover is opened and closed, and the displayed function (e-mail, fax, scan, copy) disappears.


This behavior was observed with base code revision LC2.MB.P237.  Please contact Lexmark Technical Support to obtain LC2.MB.P255 or later.  See 'Still Need Help?' for contact information.

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Still Need Help? 

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