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No Wi-Fi Light on the Lexmark Z1410, Z1420, and the Z1480 Printers

Document ID:SO3993

Usergroup :External


No Wi-Fi light; WiFi; Light not lit; WiFi light not illuminated; No Wi-Fi light on; Black; No color; Wi-Fi Medallion;


What you will see

No light is visible on the Z1400 series Wi-Fi medallion.


What to do

Follow the steps below to diagnose the cause of the error.

Step Action

Plug a USB cable into the Z1400 and into a powered-on computer. The Wi-Fi light should now be orange.


Remove the power adapter from the back of the printer.

  • Wait one minute.
  • If the carrier returns to the center, reseat the cartridges and attempt to print a network settings page. The light should still be orange. If not, continue to Step 3.

Reset the internal network adapter
 and wait one minute. The light should now be orange.


Still need help?

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.


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