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File Format Available for Fax Forward Function on MFPs (March 2011)

Document ID:SO3827
 
  Properties  

Problem

Received fax as PDF; Faxed image is in PDF format

Environment

Fax forward format; Adobe Portable Data Format (PDF)

Solution

What You Will See 


The fax received from a fax forward appears as a PDF file. This is true even if you set up your shortcut to send an image as a JPEG or in another format.
Sample shortcut:


Explanation


Regardless of format selected, previous generations of MFPs allowed only one file format for this function.  

 MFPs Series Supported formats
 X64xe, X644e, X646x, X85xe Series MFPs  PDF only
 X46xe, X65xe, X73xe, X86xe, X792, X92x Series MFPs
  • PDF
  • TIFF (Requires an installed Hard Drive formatted for fax storage.)

An x denotes any model in a given product series.


Related articles


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Still have questions? 


Please contact Lexmark Technical Support for additional information. NOTE: When calling for support you will need to know your printer model type and serial number (SN). 
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 

Solution

Audience: Lexmark and Support Partners

Reference LCSC escalation # FLa1103042009 for additional information.



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