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Error: "900.43 Service RIP Software"

Document ID:SO3577
 
  Properties  

Problem

Error:  "900.43"

Solution

CONFIDENTIAL PRINT ERROR:
What You Will See 

When trying to print or delete a confidential print job, you will see a 900.43 error on the printer operator panel. 

Resolution


    1. Verify that the base code level on the printer is above LC1.BE.P127. Click here for instructions.

    2. If the base code  is 127 or lower, proceed to 'Contacting Lexmark' below.

Related Articles

Contacting Lexmark

If you need additional information, please contact Lexmark Technical Support.  NOTE:  When calling for support you will need your printer model type and serial number. 
Please call from near the printer in case the technician asks you to perform a task involving the printer. 

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FAX ERROR:
What You Will See

When using your fax, you will see a 900.43 Service RIP Software error on the touchscreen of the Multifunction Printer (MFP).

Cause 

A fax that is stored on the hard drive of the MFP may have become corrupt, resulting in the 900.43 error. If you power the MFP
off and then back on, the error will reappear. 

Resolution

Verify that the base code is at least at the level of the codes in the table:
Multifunction PrinterCode LevelInstructions
X644e/X646eLC1.MC.P141Click Here
4600 MFP OptionLC1.TI.091Click Here
X642eLC1.MB.090Click Here
X85XeLC1.BE.134Click Here

If you need help updating these codes, proceed to 'Contacting Lexmark' below.

Contacting Lexmark

If you need additional information, please contact Lexmark Technical Support.  NOTE:  When calling for support, you will need your printer model type and serial number. 
Please call from near the printer in case the technician asks you to perform a task involving the printer. 

 


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