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MVP 11.0: Deleted Actions are Still Sending E-mails

Document ID:SO3554
 
  Properties  

Problem

Deleted  e-mails sent; Deleted actions are still active; Deleted actions are still sending e-mails ; Notification not working properly; Messenger not working properly

Environment

MarkVision Professional (MVP) 11.0; MarkVision Messenger 11.0

Solution

What You Will See

Deleted 'Actions' from the MarkVision Messenger web interface  are still active and thus e-mails continue to be sent by MVP.

Resolution

 The plug-in StopActionEmail v1.0 forces MVP to check if the actions have been deleted or disabled before sending any e-mail.

To install the plug-in:



    1. Download the file ENUS24500_StopActionEmail_v1_0.zip and unzip it.

    2. Install the plug-in on your MVP server.  (For information on how to install MVP plug-ins, click here.)

    3. Reboot your MVP server. (Click here for instructions.)

Still Need Help?

Please contact Lexmark Technical Support for additional assistance.  NOTE: When calling for support, you will need to know your printer model type and serial number. 
Please call from near the MVP server in case the technician asks you to perform a task involving this application. 


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