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Conformance Check Failing with MVP 11

Document ID:SO3537
 
  Properties  

Problem

Conformance check failing; Device policy not passing conformance; Scheduled task fails conformance

Environment

Device conformance; MarkVision Professional 11.0

Solution

What You Will See


After a device policy is created and applied to a device, the device conformance check fails; however, actual visual verification of device settings reveals that the policy was transmitted and worked properly.


Example


In the illustration below, the tray1preprinted device policy was sent to a device to change the Paper Type from Plain to Preprinted.


Explanation


This is a known issue that will be addressed in the next version of MarkVision Professional. 


Still Need Help?


Please contact Lexmark Technical Support for additional assistance.  NOTE:  When calling for support, you will need to know your printer model type and serial number. 
Please call from near the MVP server and printer in case the technician asks you to perform a task involving one of the devices. 
 


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