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MVP 11.0: Server Settings Import Takes a Long Time to Accomplish

Document ID:SO3423
 
  Properties  

Problem

Import of server settings (.sff files) takes a long time to accomplish; Impossible to import server settings (.sff files); Extended time taken to import server settings

Environment

Importing server settings into MVP; MarkVision Professional (MVP) 11.0

Solution

Explanation


When trying to import server settings, MVP is unable to read the XML structure of the files correctly. This leads to very long delays and various error messages.


Resolution


  1. Download the file ENUS23281_ImportServerSettings_v1.1.zip and unzip it.
     

  2. Install the plug-in ImportServerSettings v1.1 on your MVP server.  For information on how to install MVP plug-ins, click here.
     

  3. Reboot your MVP server.  Click here for instructions.

Still Need Help? 

Please contact Lexmark Technical Support for additional assistance.  NOTE:  When calling for support, you will need to know your printer model and serial number. 
Please call from near the printer or computer in case the technician asks you to perform a task involving one of these devices. 



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