MVP 11.0: Troubleshooting Character Encoding Issues
When storing configuration information in files, MVP 11.0 does not natively use Unicode (UTF-8) encoding. Depending on the character tables used, issues may arise when some folders or actions are accessed.
The CharacterEncodingFix plug-in allows storage of all information in UTF-8 and solves all character encoding issues that currently exist.
Please contact Lexmark Technical Support for additional assistance. NOTE: When calling for support, you will need to know your printer model and serial number.
Please call from near the printer or computer in case the technician asks you to perform a task involving one of these devices.