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"900 Service RIP Software" Error on a Lexmark T640, T642, or T644 printer

Document ID:SO3309
 
  Properties  

Problem

Error: "900.00 Service RIP Software"; Error: "900.01 Service RIP Software"; Error: "900.02 Service RIP Software"; Error: "900.03 Service RIP Software"; Error: "900.04 Service RIP Software"; Error: "900.05 Service RIP Software"; Error: "900.06 Service RIP Software"; Error: "900.07 Service RIP Software"; Error: "900.08 Service RIP Software"; Error: "900.09 Service RIP Software"; Error: "900.10 Service RIP Software"; Error: "900.11 Service RIP Software"; Error: "900.12 Service RIP Software"; Error: "900.13 Service RIP Software"; Error: "900.20 Service RIP Software"; Error: "900.21 Service RIP Software"; Error: "900.22 Service RIP Software"; Error: "900.23 Service RIP Software"; Error: "900.24 Service RIP Software"; Error: "900.30 Service RIP Software"; Error: "900.40 Service RIP Software"; Error: "900.41 Service RIP Software"; Error: "900.42 Service RIP Software"; Error: "900.43 Service RIP Software"; Error: "900.44 Service RIP Software"; Error: "900.45 Service RIP Software"; Error: "900.46 Service RIP Software"; Error: "900.47 Service RIP Software"; Error: "900.48 Service RIP Software"; Error: "900.49 Service RIP Software"; Error: "900.50 Service RIP Software"; Error: "900.51 Service RIP Software"; Error: "900.52 Service RIP Software"; Error: "900.53 Service RIP Software"; Error: "900.54 Service RIP Software"; Error: "900.55 Service RIP Software"; Error: "900.56 Service RIP Software"; Error: "900.80 Service RIP Software"; Error: "900.81 Service RIP Software"; Error: "900.82 Service RIP Software"; Error: "900.83 Service RIP Software"; Error: "900.84 Service RIP Software"; Error: "900.90 Service RIP Software"; Error: "900.91 Service RIP Software"; Error: "900.92 Service RIP Software"; Error: "900.99 Service RIP Software"; 900 Service Error; 900.xx Errors

Environment


  • This error is displayed when the printer locks up while trying to process a corrupted or unusually long print job.

  • This error can also occur if there is a problem with the printer or with one of the communication cables connecting the printer to the computer or network.

Solution

A 900 RIP Software error indicates that the printer has encountered an error while processing a print job.  Do the following:

  1. If the printer is currently displaying a 900 RIP Software error, power off the printer and leave it powered off for 20 seconds or more. Doing this will clear the printer's memory.
     

  2. While the printer is off, clear any pending print jobs from the computer or the network queue. This will prevent any corrupted print jobs from being sent to the printer again when it is powered back on.
     

  3. Power the printer back on.
     

  4. If the printer goes to the Ready status, try printing again.

    IMPORTANT: If you receive an Invalid Engine Code error message, there is a problem with the printer. An Invalid Engine Code condition will cause a 900 RIP Software message to appear if you try to use the printer. For more information, click here or contact Lexmark Technical Support.
     

  5. If the 900 RIP Software error returns when the printer is powered up or when you try to print, there is a problem with either the printer, the communication cable connecting the printer to the computer, or with the print job itself. Follow the directions below to check each of these components.
     


    • If the error appears every time you power on the printer, regardless of whether you send a print job or not, the likely source of the problem is the printer or an option installed on the printer. Click here for more detailed information. 
       

    • If the error appears only when you send print jobs to the printer, the likely source of the problem is the computer, a setting on the printer, or one of the communication cables. Click here for more detailed information.
       

Contacting Lexmark Technical Support:
If you call Lexmark Technical Support for assistance with your printer, please be prepared to describe the problem you are experiencing, the message on the display, and any troubleshooting steps you have already taken to find a solution. Please call from near the printer in case the technician has any questions, or asks you to perform a task, involving the printer. 
When calling for service, you will also need to know your printer model type and serial number. This information can be found on the inside top cover of the printer. The printer serial number is also listed on the menu settings page(s) you can print from the operator panel. For directions on printing a menu settings page, click here

  • For service in the U.S. or Canada, call 1-800-LEXMARK (1-800-539-6275). 

  • For service in other countries, please refer to the contact numbers listed on the Drivers CD.
    For more information, visit the Lexmark customer service site at http://support.lexmark.com.


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