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Scan to PC Profile Failing on X85x and X64x Printers |
Document ID:SO3271 |
| Properties |
Problem
Scan to PC; Scan profile failing
Environment
Java virtual machine (JVM)
Solution
Overview
Suggestion
The 2006 MFP products (X85xe, X644e, X646e etc) contain an embedded web server. This web server allows the user to set up a direct Scan to PC profile using an embedded Java applet.
Users of Microsoft Windows may still be using the Microsoft JVM, which has been discontinued (see http://www.microsoft.com/mscorp/java/). The PS&SD network development team does not anticipate compatibility issues with the MSJVM, but some customers may (and do) experience problems.
Suggestion
Lexmark recommends using Sun's JVM instead of the MSJVM as products will transition away from Microsoft JVM support. Sun's JVM can be obtained at http://java.sun.com.