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Paper Jam Under the Rollers of the Automatic Document Feeder

Document ID:SO3079
 
  Properties  

Problem

Paper jam; Scanner paper jam; Automatic feeder jam

Solution

To clear the scan media jammed under the rollers of the ADF assembly, do the following:

  1. Open the top cover of the ADF.
     

  2. Referring to the illustration below for guidance, press the button indicated to release the second cover.

     

  3. Lift the second cover.
     

  4. Grasp the jammed scan paper and pull it out.

     

  5. Press the check mark key .   This will take the scanner back to a ready state.




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