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MVP 10.2: Unable to Import a Device Policy

Document ID:SO3010
 
  Properties  

Problem

Unable to import a device policy; Error: "Policy could not be applied to at least one selected/connected device () : *** String index out of range *** ; *** -1 ***"; Importing a device policy that was previously exported yields an error

Environment

MarkVision Professional (MVP) 10.2; In some conditions, the XML policy file cannot be  imported correctly. 

Solution

To resolve this issue, upgrade the server to MVP 11.0 or above.



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