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Forgot Password in MarkVision Professional 11.0 |
Document ID:SO2929 |
| Properties |
Problem
Unable to log in; Forgot password
Environment
How to recover a lost password; User password; Administrator password; MarkVision Professional 11.0 (MVP); Microsoft Windows 2000; Microsoft Windows XP; Microsoft Windows Server 2003
Solution
When you log in, MarkVision Professional 11.0 validates your account against your user name and password. If you have forgotten your password, follow the relevant instructions below.
User actions
- Ask your administrator to reset your password.
Administrator actions
- To reset the user's password:
- From the All Tasks menu, select User Accounts and Groups.
- Select the appropriate account.
- Change the password information as needed.
NOTE: If you have forgotten the administrative password, please contact the Lexmark Technical Support Center.