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MarkVision Professional Stops Collecting Job Statistics on the Printer Hard Drive

Document ID:SO2711


MarkVision Professional stops while collecting data from the printer hard drive; MVP stops while writing job statistics to the SQL database


MarkVision Professional (MVP) 10.2


Issue Description

The MVP server hangs while collecting data from the printer hard drive.  As a result, information is not written to the SQL database and the statistics collected are lost.


    1. Download this MVP plug-in to your MVP server: DatabasePoolingFIx V1.0.

    2. Install the plug-in. Job data collection from the hard drive will resume and the information will be correctly written to the database.

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