MVP is Requesting the Wrong File Extension to Update the Print Server Firmware

Document ID:SO2597
 
  Properties  

Problem

MVP is requesting the wrong file extension to update the print server firmware; MVP is requesting a firmware file with the .PFH extension instead of .PML

Environment

MarkVision Professional 10.1

Solution

If your MVP server is requesting a firmware file with a .PFH extension (firmware for the N2501) instead of a .PML extension (firmware for the N2601), you can either:


    • Upgrade to MVP 10.2 or above.
      OR
       

    • Install this plugin: Firmware Flash v1.0. (To install the plugin, go to the MarkVision menu and then select Software update.)


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