MVP Messenger Generates an HTML Error with Italian Regional Settings

Document ID:SO2296
 
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Problem

MVP Messenger generates HTML error; Clicking Crea Nuova leads to this error message:
A runtime Error has occurred.
Do you wish to Debug ?
Line 245
Error : Expected ')'

Environment

Regional settings of Windows set to Italian; MarkVision Professional 10.1; The strings used for the Italian interface of MVP Messenger generate an error during execution of the script.

Solution

To resolve this issue:

  1. Download and unzip this file: ENUS12618_actionStrings_it.properties.zip

  2. Stop the MVP server and the web server.

  3. Replace the actionStrings_it.properties within Lexmark\MarkVision Server\www\webapps\messenger\WEB-INF\lib\messenger.jar with the attached file. Please note:



      • You can use any compression tool that is capable of opening a JAR file to do this.

      • Be sure to overwrite the existing file with the attached one.

      • While overwriting the file, make sure the Save full path info option is deselected. This ensures that the path information of the attached file as detached in the local machine is not carried over when it is inserted into the messenger.jar

  4. Restart the MVP server and the web server.

  5. Then invoke MVP Messenger. The problem should now be resolved.


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