If copies made on the flatbed look fine but copies made from the ADF have one or more lines, the scanner glass needs to be cleaned.
- Wet a soft, lint-free cloth with isopropyl alcohol (95%).
- Now open the document cover as shown and use the cloth to clean the far left edge of the glass. For this problem, pay special attention to is the far left edge of the glass, circled in green below. Once that area is clean, the lines should go away.
- If this does not help, please contact Technical Support for further assistance.