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EC7 'Base=.P022' Firmware Download, Instructions, and Release History for the Lexmark MS911de (June 2018)

Document ID:RE221

Usergroup :External
  Languages  
08/16/17 Properties  

Solution

Firmware information (June 2018)

 

 Printer Firmware filename/s EC7 code level

MS911de
(4.3” eTask)

LW70.SA.P022.fullnet.fls Base: LW70.SA.P022

NOTE: Firmware updates enhance the performance of existing features, add new features and/or address issues found on our product(s). Updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toner and ink), software, or interfaces to stop working. Authorized use of genuine products will not be impacted.

 

Contents

  

Firmware availability

 

Models Firmware file...
Standard base models


LW70.SA.P022.zip

See update methods below for firmware update instructions.

Note: Macintosh users will require the PrinterFileLoader application to send the .fls file to the printer.

DLE*-equipped models:
  • Forms and Barcode
  • Prescribe
  • PrintCryption
  • IPDS

Contact Lexmark Technical Support

 *Downloadable language emulators

 

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Firmware update recommendations
 

If you are experiencing an issue with the your product, or you would like to enhance your product's functionality.

Step 1: Check your printer's current code levels. See "How to Check Printer Firmware Levels" below if you are unfamiliar with this procedure.    

 

If... Then...
Base code is ≤ LW70.SA.P022
  1. Review current release notes and history below to identify a needed fix or function.
  2. Read and eliminate all remaining decisions in this table.  
  3. Continue to Step 2.
Base code is already at EC5.0 (LW50), but my firmware requirements call for EC4.0 or EC4.05 - LW40.##.P436 or .P439

You must first revert to an intermediate code level of EC4.1 (LW41.##.P454).

  1. Go back to the product page to obtain EC4.1.
  2. Extract the .zip file contents.
  3. Send EC4.1 to the device.
  4. Once you have verified the device is at EC4.1, you can now send EC4.0 or EC4.05.
Failure to comply with these instructions will result in a 900 service error.

Click here for more information and device recovery instructions.

Base code is already at EC5.0 (LW50) as seen under Device Information (example), but I am still witnessing an issue with the device.

Search KnowledgeBase for another solution, or contact Lexmark Technical Support.

I have code installed that is not recognized in this article, or I have had a special build of firmware provided by members of Lexmark's product engineering team.
  1. Review current release notes and history below to identify a needed fix or function.
  2. Proceed to Step 2 only if you have confirmed the presence of the fix or function provided by your special build of firmware. 
  3. Contact Lexmark Technical Support if you need additional confirmation that this upgrade is safe.
I have DLE- specific firmware code.

Installed DLE as see under Device Information

DLE options include PrintCryption, Prescribe, IPDS, and Forms and Barcode.

DLEs are base-code dependent, so
  1. Review current release notes and history below to identify a needed fix or function.
  2. Contact Lexmark Technical Support to request a DLE-specific version of this code level.
  3. You will be asked what type of DLE card is installed in the device.
  4. Click here if you installed a DLE and received an error.
 

 

Step 2: Download and update printer firmware. See Firmware Availability above.

Step 3: After downloading and extracting the flash (.fls) files, select your update method below.  

 

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 .FLS file update methods
 

  Make sure the printer is READY to receive firmware, and do not interrupt the printer's power or data connection during the update process.    

Firmware flash methods (.fls file extensions) Information Recommended use
The device Web page or embedded Web server (EWS

Open your Internet browser and enter the device's IP address. Select Settings > Update Firmware.

Click here for an example.

This is the preferred firmware update method if:

  • The device is connected to your network, and
  • HTTP (port 80) is enabled allowing you to access its EWS, and
  • Access controls are not limiting remote management.
USB utility Click here for an example. This is an alternative flash method for USB-attached printers in a Microsoft environment.
USB thumb drive Click here for an example.

This alternative flash method is used only if:

  • You have a standalone device, and
  • No access to a computer, and
  • Access controls are not limiting flash drive access.
FTP Click here for detailed steps.

This alternative flash method is used only if:

  • The device has HTTP (EWS) disabled, and
  • There is no access to a Microsoft Windows computer, and
  • FTP (port 21) is enabled on both the printer and the network, and
  • Access controls are not limiting FTP function.
Markvision Enterprise

Visit http://www.lexmark.com/en_us/products/smart-mfp/device-management.html.

Download the latest User's Guide and perform a search on Print Server updates or Generic File downloads.

Large fleets
Printer File Loader
(USB-Macintosh)
Click here for detailed steps. This is an alternative flash method for USB-attached devices in an Apple environment.

   

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How to check printer firmware levels

To do this, obtain the Menu Settings page or access the printer's embedded web server (EWS) for this purpose. 

Checking firmware levels via Printer Menu's Setting page

1 Press the Menu button on the Operator Panel.
2 Touch Reports.
3 Touch Menu Settings Page to start printing.
4

Look for the code level under “Device Information”. 

 

Checking firmware levels via the printer's embedded web server (EWS):

1 Launch your internet browser application.
2 After http://, enter the printer's IP address.
3

Click on Reports.

4 Click on Device Information.

 

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Release history

NOTE: Firmware updates are cumulative, so items listed below are also addressed with the latest firmware available.

LW63.SA.P638 (EC6.3) release notes

Functional enhancements:

  • AirPrint Scan
  • AirPrint Fax
  • Google Cloud Print native
  • Mopria 1.3
  • Windows 10 support
  • 508 Kit improvements
  • 5 GHz wireless
  • Sleep-Print-Sleep
  • 600 DPI color scan support for Letter/A4 ( with optional DIMM installed)
  • Event Log Summary report via EWS

Pre-installed apps:

  • EcoSettings app - v3.0.11 (4.3" op panels) and v3.5.9 (7" op panel)
  • Background and Idle Screen app - v3.11.0
  • Forms and Favorites app - v4.3.0 (for 7" & 10" op panels) and v3.3.0 (for 4.3" op panels)
  • Scan to Network app - v4.8.8
  • Card Copy app - v2.12.0
  • Multi Send app - v2.6.2
  • My Shortcut app - v1.6.1
  • SNF Premium - v4.8.4 (MX6500e only)
  • Barcode Discovery app - v1.1.7 (MX6500e only)
  • Scan to Sharepoint app - v2.15.0 (MX6500e only)
  • ADF Card Copy app - v1.2.0 (MX6500e only)

Security Issues Addressed:

  • Fixed Logjam vulnerability in Diffie-Helman key exchange (CVE-2015-4000 )
  • Fixed glibc getaddrinfo stack-based buffer overflow ( CVE -2015-7547)

Field Issues Addressed and Other Improvements:

  • Fixed memory leak caused by certain DNS queries
  • Fixed printing issue using Google Cloud Print when no internet connection is available
  • Fixed duplex printing issue when different sides have different resolutions (MS610de, MX410, MX510/511 and MX610/611 only )
  • Fixed memory leak caused by certain DNS queries
  • Fixed printing issue using Google Cloud Print when no internet connection is available
  • Fixed duplex printing issue when different sides have different resolutions
  • Updated java certificates for Scan Profile and Remote Operator Panel applets
  • Added support for 802.1x protocol PEAPv1 for both wired and wireless connections
  • Improved stability of MVE and LDD communication
  • Various improvements and fixes for network connections
  • Various font fixes for missing characters/crashes
  • Various fixes for PDF test cases giving crashes, syntax errors, missing pages, and/or slow performance
  • Various fixes for PCL/PCLXL test cases giving crashes, syntax errors, and/or slow performance
  • Various fixes for PS test cases giving crashes, syntax errors, and/or slow performance
  • Various changes/fixes for DBCS language support
  • Various changes to translations
  • Various UI changes, including some remote op panel fixes
  • Various fixes for Fax
  • Various fixes for eSF app handling
  • Improved support for CAC card
  • Improved error handling for media requests
  • Improved PDF performance
  • Addressed several FoIP issues
  • Added Punch and Staple support for Folio ( MS91x / MX91x devices )
  • No longer requires a service call for transient errors ( MS91x / MX91x devices )
  • Added support for new fiber card
  • Fixed issue where scan will be shrunk about 1/4 of an inch at the bottom
  • Addressed issue that sometimes prevented flashing
  • Addressed a WiFi-Direct, WFD, issue when there isn't an infrastructure connection
  • Addressed an issue with Auto Size Sense/Match in which the device would prompt incorrectly.

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EC6.0 (February 2016)

Base: LW60.SA.P632

Functional enhancements:

  • AirPrint Scan
  • AirPrint Fax
  • Google Cloud Print native
  • Mopria 1.3
  • Windows 10 support
  • 508 Kit improvements
  • 5 GHz wireless
  • Sleep-Print-Sleep
  • 600 DPI color scan support for Letter/A4 ( with optional DIMM installed)
  • Event Log Summary report via EWS

Pre-installed apps:

  • EcoSettings app - v3.0.11 (4.3" op panels) and v3.5.9 (7" op panel)
  • Background and Idle Screen app - v3.11.0
  • Forms and Favorites app - v4.3.0 (for 7" & 10" op panels) and v3.3.0 (for 4.3" op panels)
  • Scan to Network app - v4.8.8
  • Card Copy app - v2.12.0
  • Multi Send app - v2.6.2
  • My Shortcut app - v1.5.7
  • SNF Premium - v4.8.4 (MX6500e only)
  • Barcode Discovery app - v1.1.7 (MX6500e only)
  • Scan to Sharepoint app - v2.15.0 (MX6500e only)
  • ADF Card Copy app - v1.2.0 (MX6500e only)

Security Issues Addressed:

  • Fixed Logjam vulnerability in Diffie-Helman key exchange (CVE-2015-4000 )
  • Fixed glibc getaddrinfo stack-based buffer overflow ( CVE -2015-7547)

Field Issues Addressed and Other Improvements:

  • Updated java certificates for Scan Profile and Remote Operator Panel applets
  • Added support for 802.1x protocol PEAPv1 for both wired and wireless connections
  • Improved stability of MVE and LDD communication
  • Various improvements and fixes for network connections
  • Various font fixes for missing characters/crashes
  • Various fixes for PDF test cases giving crashes, syntax errors, missing pages, and/or slow performance
  • Various fixes for PCL/PCLXL test cases giving crashes, syntax errors, and/or slow performance
  • Various fixes for PS test cases giving crashes, syntax errors, and/or slow performance
  • Various changes/fixes for DBCS language support
  • Various changes to translations
  • Various UI changes, including some remote op panel fixes
  • Various fixes for Fax
  • Various fixes for eSF app handling
  • Improved support for CAC card
  • Improved error handling for media requests
  • Improved PDF performance

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EC4.1 (October 2014)

Base: LW41.SA.P454

 Features and benefits:

  • Improved memory management in specific low memory conditions
  • Addressed Openssl CVE-2014-0224 SSL/TLS MITM vulnerability
  • Addressed the OpenSSL security issues CVE-2014-3511, CVE-2014-5139 & CVE-2014-3509
  • Changed name of Lexmark Mobile Direct to Direct Mobile Print
  • Updated pre-installed Background and Idle Screen app to version 3.10.3  

 

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Contact Lexmark

If you need additional assistance, please go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:

  • Name and version of the solution
  • Affected printer model/s
  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks. 

 

 

 



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