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EC7 'Base=.P022, Engine=.E602' Firmware Download, Instructions, and Release History for the Lexmark CX310, CX317 CX410, CX417, CX510 and CX517 MFPs (June 2018)

Document ID:RE192

Usergroup :External
  Languages  
08/16/17 Properties  

Solution

 Firmware information (June 2018)


 Printer Firmware filename(s) EC7 code levels
  • CX310
  • CX317
  • CX410
  • CX417
  • CX510 (dhe)
  • CX517
  • XC2132

Printer File Name (.fls)
CX310/CX317 LW70.GM2.P022.FDN.VY.E602.fls
CX410/CX417 LW70.GM4.P022.FDN.VY.E602.fls
CX510/CX517 and XC2132 LW70.GM7.P022.FDN.VY.E602.fls

Base:

LW70.GM2.P022 /
LW.70,GM4.P022 /
LW70.GM7.P022 /

Engine: FDN.VY.E602


NOTE:
Periodic printer firmware updates address end-user performance issues, provide new functionality, and provide performance improvements. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products to stop working; i.e., supplies, parts, materials (such as toners and inks), software, or interfaces. Authorized use of genuine products will not be affected.

 

Contents

  

Firmware availability

Models
Firmware file
Standard base models

 

Printer Click for firmware
CX310/CX317


LW70.GM2.P022.zip

CX410/CX417


LW70.GM4.P022.zip

CX510/CX517 and XC2132


LW70.GM7.P022.zip


See update methods below for firmware update instructions.

 

DLE*-equipped models:
  • Forms and Barcode
  • Prescribe
  • IPDS

Contact Lexmark Technical Support

 *Downloadable language emulator 

 

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Firmware update instructions and decisions 
   

Step 1: Identify the printer's current code levels, and then consider the decisions below. For help identifying current firmware levels, see "How to check printer firmware levels" below.

Important upgrade decisions:

If...
Then...
Base code is ≤ LW70.\\.P022 and engine code is  ≤ .E602
  1. Review current release notes and history below to identify a needed fix or function.
  2. Read and eliminate all remaining decisions in this table.  
  3. Continue to Step 2 below.
Base code is at EC5.0 (LW50), but my firmware requirements call for EC4.0 or EC4.05 - LW40.##.P436 or .P439

You must first revert to an intermediate code level of EC4.1 (LW41.##.P454).

  1. Go back to the product page to obtain EC4.1.
  2. Extract the .zip file contents.
  3. Send EC4.1 to the device.
  4. Once you have verified the device is at EC4.1, you can now send EC4.0 or EC4.05.
Failure to comply with these instructions will result in a 900 service error.

Click here for more information and device recovery instructions.

Base code is already at EC5.0 (LW50) as seen under Device Information (Sample only), but I am still witnessing an issue with the device.

Search KnowledgeBase for another solution, or contact Lexmark Technical Support.

I have code installed that is not recognized in this article, or I have had a special build of firmware provided by members of Lexmark's product engineering team.
  1. Review the current  release notes and history below to identify a needed fix or function.
  2. Proceed to Step 2 only if you have confirmed the presence of the fix or function that was provided in your special build of firmware. 
  3. Contact Lexmark Technical Support if you need additional confirmation that this upgrade is safe.
I have DLE- specific firmware code.

Installed DLE as see under Device Information

DLE options include PrintCryption, Prescribe, IPDS, and Forms and Barcode.

DLEs are base-code dependent, so
  1. Review the current release notes and history below to identify a needed fix or function.
  2. Contact Lexmark Technical Support to request a DLE-specific version of this code level.
  3. You will be asked what type of DLE card is installed in the device.
  4. Click here if you installed a DLE and received an error.

 

Step 2: Download and extract the .zip file. See Firmware availability above.


 

  Step 3: Update the printer.

 

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.FLS file update methods  
 

  

Make sure the printer is READY to receive firmware, and do not interrupt the printer's power or data connection during the update process.  

Firmware flash methods (.fls file extensions)
Information Recommended use
The device Web page or embedded Web server (EWS Open your Internet browser and enter the device's IP address. Select Settings > Update Firmware.

Click here for an example.

This is the preferred firmware update method if:

  • The device is connected to your network, and
  • HTTP (port 80) is enabled allowing you to access its EWS, and
  • Access controls are not limiting remote management.
USB utility Click here for an example. This is an alternative flash method for USB-attached printers in a Microsoft environment.
USB thumb drive Click here for an example.

This alternative flash method is used only if:

  • You have a standalone device, and
  • No access to a computer, and
  • Access controls are not limiting flash drive access.
FTP Click here for detailed steps.

This alternative flash method is used only if:

  • The device has HTTP (EWS) disabled, and
  • There is no access to a Microsoft Windows computer, and
  • FTP (port 21) is enabled on both the printer and the network, and
  • Access controls are not limiting FTP function.
MarkVision Enterprise

Visit http://www.lexmark.com/en_us/products/smart-mfp/device-management.html.

Download the latest User's Guide and perform a search on Print Server updates or Generic File downloads.

Firmware updates involving large printer fleets.

   

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How to check printer firmware levels

To do this, obtain the Menu Settings page or access the printer's embedded web server (EWS) for this purpose. 

Checking firmware levels via Printer Menu's Setting page

1 Press the Menu button on the Operator Panel.
2 Touch Reports.
3 Touch Menu Settings Page to start printing.
4 Look for the code level under “Device Information”. 

 

Checking firmware levels via the printer's embedded web server (EWS):

1 Launch your internet browser application.
2 After http://, enter the printer's IP address.
3 Click on Reports.
4 Click on Device Information.

 

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Release history
 

NOTE: Firmware updates are cumulative, so items listed below are also addressed with the latest firmware available.

 LW63.GM2.P638 / LW63.GM4.P638 / LW63.GM7.P638(EC6.3) release notes

 Base: LW62.GM2.P638 / LW63.GM4.P638 /  LW63.GM7.P638 Engine: FDN.VY.E601  

New features:

  • AirPrint Scan
  • AirPrint Fax
  • Google Cloud Print native
  • Mopria 1.3
  • Windows 10 support
  • 508 Kit improvements
  • 5 GHz wireless
  • Sleep-Print-Sleep
  • 600 DPI color scan support for Letter/A4 ( with optional DIMM installed)
  • Event Log Summary report via EWS
     

Pre-installed apps:

  • EcoSettings app - v3.0.11 (4.3" op panels) and v3.5.9 (7" op panel)
  • Background and Idle Screen app - v3.11.0
  • Forms and Favorites app - v4.3.0 (for 7" & 10" op panels) and v3.3.0 (for 4.3" op panels)
  • Scan to Network app - v4.8.8
  • Card Copy app - v2.12.0
  • Multi Send app - v2.6.2
  • My Shortcut app - v1.6.1
  • SNF Premium - v4.8.4 (MX6500e only)
  • Barcode Discovery app - v1.1.7 (MX6500e only)
  • Scan to Sharepoint app - v2.15.0 (MX6500e only)
  • ADF Card Copy app - v1.2.0 (MX6500e only)

Security Issues Addressed:

  • Fixed Logjam vulnerability in Diffie-Helman key exchange (CVE-2015-4000 )
  • Fixed glibc getaddrinfo stack-based buffer overflow ( CVE -2015-7547 )


Field Issues Addressed and Other Improvements:

  • Addressed issue that sometimes prevented flashing (EC6.3)
  • Addressed a WiFi-Direct (WFD) issue when there is no infrastructure connection (EC6.3)
  • Addressed an issue with Auto Size Sense/Match in which the device would prompt incorrectly (EC6.3)
  • Addressed some issues with DBCS fonts (EC6.3)
  • Fixed memory leak caused by certain DNS queries
  • Fixed printing issue using Google Cloud Print when no internet connection is available
  • Fixed duplex printing issue when different sides have different resolutions (MS610de, MX410, MX510/511 and MX610/611 only )
  • Fixed memory leak caused by certain DNS queries
  • Fixed printing issue using Google Cloud Print when no internet connection is available
  • Fixed duplex printing issue when different sides have different resolutions
  • Updated java certificates for Scan Profile and Remote Operator Panel applets
  • Added support for 802.1x protocol PEAPv1 for both wired and wireless connections
  • Improved stability of MVE and LDD communication
  • Various improvements and fixes for network connections
  • Various font fixes for missing characters/crashes
  • Various fixes for PDF test cases giving crashes, syntax errors, missing pages, and/or slow performance
  • Various fixes for PCL/PCLXL test cases giving crashes, syntax errors, and/or slow performance
  • Various fixes for PS test cases giving crashes, syntax errors, and/or slow performance
  • Various changes/fixes for DBCS language support
  • Various changes to translations
  • Various UI changes, including some remote op panel fixes
  • Various fixes for Fax
  • Various fixes for eSF app handling
  • Improved support for CAC card
  • Improved error handling for media requests
  • Improved PDF performance
  • Addressed several FoIP issues
  • Added Punch and Staple support for Folio ( MS91x / MX91x devices )
  • No longer requires a service call for transient errors ( MS91x / MX91x devices )
  • Added support for new fiber card
  • Fixed issue where scan will be shrunk about 1/4 of an inch at the bottom


    Engine Code Release Notes

Engine: FDN.VY.E601 for CX510, CX410, CX310, CS510, CS410, and CS310 series Devices

Changes in Printer Firmware since FDN.VY.E501

Field Issues and Fixes

  • Fixed an issue that caused toner development during runout 
  • Fixed several occurrences of 121.16 service fuser errors 
  • Fixed an issue causing bad toner transfer at the bottom of the page

 

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EC6.1 release notes 

Functional enhancements:

  • AirPrint Scan
  • AirPrint Fax
  • Google Cloud Print native
  • Mopria 1.3
  • Windows 10 support
  • 508 Kit improvements
  • 5 GHz wireless
  • Sleep-Print-Sleep
  • 600 DPI color scan support for Letter/A4 ( with optional DIMM installed)
  • Event Log Summary report via EWS


Pre-installed apps
:

  • EcoSettings app - v3.0.11 (4.3" op panels) and v3.5.9 (7" op panel)
  • Background and Idle Screen app - v3.11.0
  • Forms and Favorites app - v4.3.0 (for 7" & 10" op panels) and v3.3.0 (for 4.3" op panels)
  • Scan to Network app - v4.8.8
  • Card Copy app - v2.12.0
  • Multi Send app - v2.6.2
  • My Shortcut app - v1.5.7
  • SNF Premium - v4.8.4 (MX6500e only)
  • Barcode Discovery app - v1.1.7 (MX6500e only)
  • Scan to Sharepoint app - v2.15.0 (MX6500e only)
  • ADF Card Copy app - v1.2.0 (MX6500e only)
     

Security issues addressed:

  • Fixed Logjam vulnerability in Diffie-Helman key exchange (CVE-2015-4000 )
  • Fixed glibc getaddrinfo stack-based buffer overflow ( CVE -2015-7547 )
     

Field issues addressed and other improvements:

  • Fixed memory leak caused by certain DNS queries
  • Fixed printing issue using Google Cloud Print when no internet connection is available
  • Fixed duplex printing issue when different sides have different resolutions (MS610de, MX410, MX510/511 and MX610/611 only )
  • Fixed memory leak caused by certain DNS queries
  • Fixed printing issue using Google Cloud Print when no internet connection is available
  • Fixed duplex printing issue when different sides have different resolutions
  • Updated java certificates for Scan Profile and Remote Operator Panel applets
  • Added support for 802.1x protocol PEAPv1 for both wired and wireless connections
  • Improved stability of MVE and LDD communication
  • Various improvements and fixes for network connections
  • Various font fixes for missing characters/crashes
  • Various fixes for PDF test cases giving crashes, syntax errors, missing pages, and/or slow performance
  • Various fixes for PCL/PCLXL test cases giving crashes, syntax errors, and/or slow performance
  • Various fixes for PS test cases giving crashes, syntax errors, and/or slow performance
  • Various changes/fixes for DBCS language support
  • Various changes to translations
  • Various UI changes, including some remote op panel fixes
  • Various fixes for Fax
  • Various fixes for eSF app handling
  • Improved support for CAC card
  • Improved error handling for media requests
  • Improved PDF performance

 
Engine Code Release Notes

Engine: FDN.VY.E601 for CX510, CX410, CX310, CS510, CS410, and CS310 series Devices

Changes in Printer Firmware since FDN.VY.E501

Field Issues and Fixes

  • Fixed an issue that caused toner development during runout 
  • Fixed several occurrences of 121.16 service fuser errors 
  • Fixed an issue causing bad toner transfer at the bottom of the page

 

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EC6.0 (February 2016) release notes

Base: LW60.GM.P632

Functional enhancements:

  • AirPrint Scan
  • AirPrint Fax
  • Google Cloud Print native
  • Mopria 1.3
  • Windows 10 support
  • 508 Kit improvements
  • 5 GHz wireless
  • Sleep-Print-Sleep
  • 600 DPI color scan support for Letter/A4 ( with optional DIMM installed)
  • Event Log Summary report via EWS

 

Pre-installed apps:

  • EcoSettings app - v3.0.11 (4.3" op panels) and v3.5.9 (7" op panel)
  • Background and Idle Screen app - v3.11.0
  • Forms and Favorites app - v4.3.0 (for 7" & 10" op panels) and v3.3.0 (for 4.3" op panels)
  • Scan to Network app - v4.8.8
  • Card Copy app - v2.12.0
  • Multi Send app - v2.6.2
  • My Shortcut app - v1.5.7
  • SNF Premium - v4.8.4 (MX6500e only)
  • Barcode Discovery app - v1.1.7 (MX6500e only)
  • Scan to Sharepoint app - v2.15.0 (MX6500e only)
  • ADF Card Copy app - v1.2.0 (MX6500e only)

 

Security issues addressed:

  • Fixed Logjam vulnerability in Diffie-Helman key exchange (CVE-2015-4000 )
  • Fixed glibc getaddrinfo stack-based buffer overflow ( CVE -2015-7547 )

 

Field issues addressed and other improvements:

  • Updated java certificates for Scan Profile and Remote Operator Panel applets
  • Added support for 802.1x protocol PEAPv1 for both wired and wireless connections
  • Improved stability of MVE and LDD communication
  • Various improvements and fixes for network connections
  • Various font fixes for missing characters/crashes
  • Various fixes for PDF test cases giving crashes, syntax errors, missing pages, and/or slow performance
  • Various fixes for PCL/PCLXL test cases giving crashes, syntax errors, and/or slow performance
  • Various fixes for PS test cases giving crashes, syntax errors, and/or slow performance
  • Various changes/fixes for DBCS language support
  • Various changes to translations
  • Various UI changes, including some remote op panel fixes
  • Various fixes for Fax
  • Various fixes for eSF app handling
  • Improved support for CAC card
  • Improved error handling for media requests
  • Improved PDF performance

 

 

Contacting Lexmark

If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:

  • Name and version of the solution
  • Affected printer model/s
  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.    

 

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