This article provides a guide on how to set up an envelope tray (Tray 3) on the printer.
Setting up envelope tray for first time use
IMPORTANT! The printer firmware needs to be at least the FW4 (base=CXTPP.040.087 and engine=YK.040.E015) level code.
Note: The tray part number 21K0787 is labeled on its box.
Download the tray firmware and load it to the printer by following the procedures found in the README_Updating_Firmware document, or follow the same steps on how to update the printer's firmware.
The envelope tray is now ready to use.
If you need additional assistance, please go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:
- Printer model
- Printer serial number
- Toner/imaging unit/waste toner bottle part number and serial number (for supply-related issues)
Please be near the product/s described in this article to expedite the support process and reduce callbacks.