Thank you for your feedback



How to Get the Apache/OpenSSL and Tomcat Versions Running in the Lexmark Document Distributor (LDD)

Document ID:HO4108

Usergroup :External
  Languages  
09/05/17 Properties  

Environment

This document is applicable to the following Lexmark solutions:

Lexmark Document Distributor (LDD), Print Release, Lexmark Print Management (LPM)

 

 

Solution

Overview


This article outlines the steps on how to capture the Apache/OpenSSL and Tomcat versions running in LDD. This information is usually needed when reporting Security Vulnerabilities.

 

 

To get Tomcat version


Step 1. In the application server, navigate to Program Files > Lexmark > Solutions > tomcat.

 

Step 2. Open the release-notes file to see the tomcat version.

 

 

To get the Apache/OpenSSL version


Step 1. In the Load Balancer, click Start > Run or Search and open the Services.msc console.

 

Step 2. Find and click Apache on the list to show the Apache version (as shown in this sample screen shot below):

 

 

 

Still need help?


If you need additional assistance, please go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:

  • Name and version of the solution
  • Affected printer model/s
  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.

  

 



Link:
Please enter the email address you would like to send a copy of this page to.