Overview

This article outlines the steps on how to capture the Apache/OpenSSL and Tomcat versions running in LDD. This information is usually needed when reporting Security Vulnerabilities.

To get Tomcat version

Step 1. In the application server, navigate to Program Files > Lexmark > Solutions > tomcat.

Step 2. Open the release-notes file to see the tomcat version.

To get the Apache/OpenSSL version

Step 1. In the Load Balancer, click Start > Run or Search and open the Services.msc console.

Step 2. Find and click Apache on the list to show the Apache version (as shown in this sample screen shot below):

Still need help?

If you need additional assistance, please go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:

• Name and version of the solution
• Affected printer model/s
• Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.