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How to Get the Apache/OpenSSL and Tomcat Versions Running in the Lexmark Document Distributor (LDD)

Document ID:HO4108

Usergroup :External
09/05/17 Properties  


This document is applicable to the following Lexmark solutions:

Lexmark Document Distributor (LDD), Print Release, Lexmark Print Management (LPM)





This article outlines the steps on how to capture the Apache/OpenSSL and Tomcat versions running in LDD. This information is usually needed when reporting Security Vulnerabilities.



To get Tomcat version

Step 1. In the application server, navigate to Program Files > Lexmark > Solutions > tomcat.


Step 2. Open the release-notes file to see the tomcat version.



To get the Apache/OpenSSL version

Step 1. In the Load Balancer, click Start > Run or Search and open the Services.msc console.


Step 2. Find and click Apache on the list to show the Apache version (as shown in this sample screen shot below):




Still need help?

If you need additional assistance, please go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:

  • Name and version of the solution
  • Affected printer model/s
  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.



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