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How to Clear Computer, flash player and Java Cache After Updating Markvision Enterprise (MVE) with Latest Versions

Document ID:HO4071

Usergroup :External
09/05/17 Properties  


clearing java cache; java cache; cache



Lexmark recommends clearing your computer, flash player and java cache every time you update MVE in order to avoid any performance issues after the update. This document outlines the steps on how to do this.




How to clear computer and flash player cache

 NOTE: Stop the MVE Service first before clearing any cache.

Step Action Image
1 Click Start > Open Control Panel > Select Internet Options > Click Delete.
2 Uncheck “Preserve Favorites website data” > Click Delete.
Click OK to close the Internet options Windows.
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How to clear flash player cache

Step Action Image
1 Open Control Panel Flash Player > Click Delete All.  
2 Check the option “Delete All Site Data and Settings” > Click Delete Data.  

Close the Flash Player window.

NOTE: Should you encounter any difficulties performing the preceding steps or during the MVE update, please contact Lexmark Technical Support.

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How to clear java cache

Step Action Image
1 Open Control Panel > Java (32 bit).  
2 Click Settings.  
3 Check Keep temporary files on my computer and select Delete Files.  
4  Check all the options under Delete Files and Applications and click OK.


Still need help?


If you require additional assistance, please close this window and locate  Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce callbacks.







How to clear flash player cache 

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