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How to Use the Microsoft Windows 8.1 and Windows 10 Print Management Snap-In Tool

Document ID:HO3875

Usergroup :External



This article briefly describes the Print Management snap-in tool provided by Microsoft®. This tool's primary function is to manage multiple printers, print servers, or print queues.

For management purposes, this tool provides the following specific functions:  

  • Activate users to relocate to different print servers or reposition printer connections
  • Identify printer and print server status and conditions
  • Identify printer error conditions
  • Send e-mail alert notifications for intervention-required conditions
  • Reference pertinent driver information


Article Contents


Driver compatibility

This tool only supports printers that have Windows 8 and Windows 10 driver support. See Windows 8.1 and Windows 10 driver compatibility lists to verify that these operating systems support your printer or printers.

NOTE: Windows 10 drivers may not be immediately available. In the meantime, you may use Windows 8 or 8.1 driver packages for Windows 10 supported printers.


Accessing the Print Management Console

OS Version / From Instructions
Windows 10 Desktop
  1. Open the task bar's Search option.
  2. Type printmanagement.msc.
  3. Click on printmanagement.

Alternatively, click Ctrl + X > Control Panel > Administrative tools > Print Management

Windows 8 (8.1)   Desktop search
  1. Tap the Win Key, or (search) charm, or Win + S.
  2. Type printmanagement.msc.
Windows 8 (8.1) Desktop settings 
  1. Click or tap the (settings) charm.
  2. Click or tap Control Panel.
  3. Click or tap Administrative tools.
  4. Click on the Print Management shortcut.

Windows 8 (Modern User Interface)

  1. Click on the Print Management tile. Note: This will only be visible if you have selected Show Administrative Tools to use this method. Settings > Tiles > Show Administrative Tools
  2. Simply start typing the word printmanagement.msc, and then click on the application icon when it appears under Apps Results for 'print...' the result over to the left under Apps.
  3. Right-click with the cursor at the bottom of the screen and select All apps, and then click or tap Print Management.

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Viewing the print queue

Step Action Click Image to Enlarge
1 Right-click on the printer-in-question, and then select Open Printer Queue.
2 View Status and perform the necessary diagnostics.

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Working with custom filters 

Printer or driver filters

In the left-column, you will see Custom Filters. Click Action > Add New Printer Filter or Add New Driver Filter.

Print server filters

Notice that when you select Print Servers > Drivers, your Action options now allow you to add or manage drivers.

Many other management options are available under Forms, Ports, and Printers to assist with managing large printer fleets.

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Other accessible information

Other accessible print driver and print queue information that may be of interest when diagnosing print or print driver related issues:

  • Printer Name
  • Driver Name
  • Queue Status
  • Jobs in the Queue
  • Server Names
  • Driver Version
  • Driver Type (V3, V4* type drivers)

* Version 4 drivers.

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Related content

Click here
for an article that describes how to install a printer using Print Management.

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Still need help?

If you require additional assistance, please close this window, go to your product's support page and locate  Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce call-back situations. 


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