Microsoft Windows 8 contains many In-box or In-OS Lexmark printer drivers that are automatically installed using Plug and Play (PnP). To determine the best-fit or most recently updated driver, the operating system searches a local driver store, and performs a Windows Update (WU) before finalizing printer driver installation.
NOTE: This multiple-step process may cause a slight delay in the creation of a printer object.
Plug and Play Requirements
|Actions or Scenario||For help...|
|FIRST! Identify Windows 8 or Windows RT compatibility with your device.||
Click here to access this compatibility list.
|First time installation of network or USB-connected printer.
Note: Windows 8 compatibility with in-OS driver required.
|See Automatic Windows 8 Installation below.|
|The printer is not detected by the operating system when attached via USB or network cable.
||See Add Printer: Manual Install – Run Windows Update below.|
||Click here for other types of printer installation.|
This installation path is the most common since Windows 8 will include many current Lexmark printer drivers. Moreover, drivers that are not currently available in the operating system's driver store will be made available via Windows Update.
NOTE: Contact Microsoft or your system administrator if you are unable to activate the Windows Update service.
Class Drivers - V4 drivers that ship with Windows Server 2012 are known as Class Drivers. Drivers of this type should always display Class Driver in the name.
Model Specific Drivers - V4 drivers that are downloaded directly from a printer manufacturer website or downloaded from Windows Update are known as model specific drivers
|1||Verify your USB connection and network connectivity and then wait while Windows 8 detects your printer hardware.|
As new drivers become available, Windows Updates will ensure that you are using the latest known driver.
If your printer is on a network, you will want to obtain your printer's IP address; this will ensure a clean, new installation of the driver. You can delete the existing printer object after the newest driver has been installed.
Access Devices and Printers
|2||Click Add a Printer.|
|3|| While Searching for available printers... appears, click The printer that I want want isn't listed.
|4||Select Add a local printer or network printer with manual settings, and then click Next.|
|6||Next to Type of Port, click the down-arrow and then select Standard TCP/IP port.|
Enter required dialog entry fields:
Note: The port name can be changed at the end user's discretion.
Click Next. Windows will query the printer to confirm successful communication.
Click on Windows Update.
You will see the message Windows is updating the list of printers. This might take a few minutes.
NOTE: Be patient because this procedure may take up to an hour to complete.
Once complete, select Lexmark from the Manufacturers list, and select your Printer driver from the Printers list.
Possible driver types that may become available:
Which version of the driver do you want to use? is displayed if you are updating or replacing an existing driver (type).
Type a printer name is displayed.
Change the printer name if preferred.
NOTE: When you replace the current driver, you will see a (Copy1, 2, 3...) after the printer name.
Select Set as the default printer, and then click Print a test page. Or, skip both options and simply click Finish to finalize your printer driver update or installation.
Still Need Help?
If you require additional assistance, please see Contact information. NOTE: When calling for support, you will need your printer/model type and serial number (SN).
Please call from near the computer and printer in case the technician on the phone asks you to perform a task on this device.