How to Locate the Serial Number, Machine Type, and Configuration ID on a Lexmark MS310, MS410, MS510, MS610, MX310, MX410, MX510, MX610, & MX611 Printer/MFP

Document ID:HO3864
 
  Properties  

Problem

Serial number location; SN; Warranty service call; Machine type; Printer model type; TLI number; Config ID number;

Solution

Overview
 

When contacting Lexmark Technical Support or arranging warranty service, you will need to know your printer's machine (model) type and serial number. This article explains how to find information such as the serial number, top-level indicator (TLI), machine type, and configuration ID on the printer.

 

Locating the label
 

Step Action Click Image to Enlarge
1

 

Open the printer's front cover.

 
 
2

 

Look for a sticker where the above-mentioned information is located. See the location highlighted on the right-and image.

NOTE: The printer's serial number is also listed on the menu settings page that you can print using the printer

 

 

Still need help?
 

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



Link:
Please enter the email address you would like to send a copy of this page to.