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How to Locate the Serial Number of the Lexmark 6500e MFP Scanner Option

Document ID:HO3786
 
  Properties  

Problem

Serial number location; Warranty service call; Where is the serial number?; Where do I find the scanner serial number?; Where do I find the copier serial number?; Service call; How to contact Technical Support?; Lexmark 6500e MFP Scanner Option;

Solution

Overview


When contacting Lexmark Technical Support or arranging warranty service, you will need to know your scanner's serial number (SN). Find this information labeled on the scanner's back cover.

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NOTE: The scanner serial number is also listed on the Menu Settings Page(s), which you can print from the scanner's operator panel.

 

Still need help?


If you have any questions or encounter issues locating the scanner's information, please contact Lexmark Technical Support. Please be prepared to describe the problem you are experiencing, the error message on the display, and any troubleshooting steps you have already taken to find a solution.

Please call from near the scanner in case the technician on the phone asks you to perform a task involving the scanner. Contact information for service in other countries/geographies can be found on the customer support site.



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