How to Locate the Serial Number, Machine Type, Part Number and Config ID on the Lexmark C925 and X925 Series Printers

Document ID:HO3659
 
  Properties  

Problem

Serial number location; Where do I find the printer serial number; Warranty service call; Machine type; Printer model type; TLI number; Config ID number; Where is the serial number?; Where is the TLI?; Where is the machine type indicated?

Solution

Overview

When contacting Lexmark Technical Support or arranging warranty service, you will need to know your printer's machine (model) type and serial number (SN). This information is located on the inside of the front cover (refer to the instructions below). NOTE: The label on the front cover also lists the printer's part number/Top-Level Indicator (TLI) and Config ID number (CID).
 

NOTE: The printer serial number is also listed on the menu settings page(s) that you can print from the printer operator panel. This value is also located on a sticker which resides on the back of the printer.
 

Locating the machine (model) type, serial number (SN), part number / Top-Level Indicator (TLI) and Config ID number (CID)

Steps Action Click Image to Enlarge
1

Open the front door.

 No Image
2

Look for the serial number sticker on the left-hand side of the printer (see red in right-hand image).


Contacting Lexmark


If you have any questions or encounter problems locating the printer's information, please contact Lexmark Technical Support.
 

 

 



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