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How to Download and Install the Scan to Network Solution

Document ID:HO3631
 
  Properties  

Problem

SNF installation; Cannot download scan to network; Unable to extract files; Wrong version of the application

Solution

Overview

In this article:

  • You will identify the proper Scan To Network Folder (SNF) version for your MFP.
  • Provides additional identification of this software package.
  • Provides simple device installation instructions.

At this time, Lexmark Technical Support does NOT provide self-serve updates for Solutions applications that shipped with the product. 

 

SNF Basic versions and accessibility (10/14)

If attempting to obtain Scan to Network Premium, you will need to call your sales representative, Lexmark, or an authorized solutions provider. This licensed version of Scan to Network adds additional features, but comes at an additional cost.  

If...
Then Scan to Network... To obtain...
Generation 2 &3 MFPs:
  • X65x Series MFPs
  • X78x Series MFPs
  • X73x & X74x Series MFPs
  • X86x Series MFPs
  • X792 MFP
  • X925 MFP

Generation 4 MFPs:

  • CX410
  • CX510
  • MX51x, MX410
  • MX61x
  • MX71x
  • MX81x
  • MX91x
  • MX6500e

 

Version 4.5.10

 

Dealers

One of three ways to obtain the latest version of SNF Basic:

  1. Those with access to the Lexmark Virtual Solution Center can login to download to download the latest interim version of SNF Basic. 
  2. Update your firmware:
  1. Contact Lexmark Technical Support.

End-users

  1. Contact their point of purchase or dealer.

Note: The dealer who sold the printer to the customer is responsible for sourcing any app or solution from Lexmark (i.e., VSC).

  1. Contact Lexmark Technical Support.
Generation 1 MFPs:
  • X64x Series MFPs
  • X77x Series MFPs
  • X4600 scanner equipped Printers
  • X85x Series MFPs
  • X94x Series MFPs
Version 1.6.1
Contact Lexmark Techncial Support.

 The x denotes any number within a given multi-function printer series.

 

.FLS installation summary

These instuctions are relevant only if you receive the solution via .fls format. Otherwise, this process is autmomated if updating the solution through the VSC.
 

  1. Download the file. This file is a self-extracting executable.
  2. Select Run.

NOTE: If you do not see this option, you may need to download a evaluation copy of the WinRar™ or WinZip™.

  1. You will observe extraction of the individual files.
  2. Select Agree to the license agreement.
  3. Click Install to install the software components to the default Lexmark directory, or click Browse to change directories or create a new directory.
  4. Open your MFP's embedded web server or web page.
  5. Click on Settings or Configuration for older MFPs.
  6. Click on Embedded Solutions.
  7. Click on Install.
  8. Click Browse to locate, and select, the .fls file. This file location was specified in Step 5.
  9. Click Open.
  10. Be patient as the solution installs on your MFP.

Click here for a process illustration.

 

Still Need Help?

If you require additional assistance, please close this window, go to your product's support page and locate  Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce call-back situations.



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