How to Set Up E-Mail Functionality Using SmartSolutions

Document ID:HO3566
 
  Properties  

Problem

Scan to email setup;

Environment

SmartSolutions; Scan to Email

Solution

E-Mail Setup


When you attempt to create a solution that supports e-mail in the SmartSolutions Center, a pop-up message appears warning you to run the e-mail setup on your printer before you run the solution. Currently, only the Scan to E-mail solution requires you to run the e-mail setup. For all other solutions that support sending e-mail from the printer, setting up and using e-mail is optional.


How to set up


To set up e-mail functionality with SmartSolutions on your printer, do the following:

  1. Touch the  icon on the printer home screen.
  2. Select E-mail Setup.
  3. Press Yes to launch the E-mail Setup Wizard.
  4. Enter your e-mail address and touch OK.
  5. Follow the prompts on the touch screen.


Depending on the e-mail provider you are using, you may be prompted to enter your e-mail user name and password along with the following information:

  • SMTP Server Address – For example, smtp.gmail.com.
  • SMTP Port – The default port used by most e-mail providers is 25.
  • Authentication Type – Choose one of the following:
  1. None.
  2. Plain – You will be prompted to enter your e-mail user name (this varies by provider and may be the entire address or just the part that comes before the @) and password.
  3. Plain TLS – You will be prompted to enter your e-mail user name (this varies by provider and may be the entire address or just the part that comes before the @) and password.
  4. NTLM – You will be prompted to enter your e-mail user name, password, and domain (the domain is usually the part of the address that comes after the @). NOTE: NTLM is typically only found in corporate environments, and the user name and password refer to your domain login.


NOTE: If you do not know your e-mail provider’s SMTP server address, SMTP port number, authentication type, or domain, contact your e-mail service provider. If you are unable to obtain this information from your provider, create a free Gmail or Hotmail e-mail account to use with your printer.


For some e-mail providers, the printer automatically fills in the SMTP Server, SMTP Port, and Authentication Type, and you will not be prompted to enter this information. You may still be prompted for your e-mail password. When the e-mail setup success screen is displayed, touch Yes if you want to configure additional optional e-mail settings such as default subject line and message.
 

Still Need Help?
 
If you require additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will need your printer/model type and serial number (SN).
Please call from near the computer and printer in case the technician on the phone asks you to perform a task on this device.


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