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How to Locate the Serial Number, Machine Type, and Configuration ID on a Lexmark E260, E360, E460, X264, X363, X364, or X46x Series Printer

Document ID:HO3427
 
  Properties  

Environment

Serial number location; Where do I find the printer serial number?; Machine type; Printer model type; TLI number; Config ID number; Warranty service call

Solution

Background


When contacting Lexmark Technical Support or arranging warranty service, you will need to know your printer's machine (model) type and serial number. This information can be found on one of two labels. One label is located on the inside of the front cover, and the other label is on the back of the printer. NOTE: The label on the front cover also lists the printer's part number (TLI) and config ID number (CID).
NOTE: The printer serial number is also listed on the menu settings page you can print from the printer operator panel.
 


Locating the labels


To locate the front label, open the front cover. The serial number sticker is on the inside of the front cover.
 
 
To locate the back label, go around to the rear of the printer. The sticker is on the lower right-hand side.
 
 
If you have questions or encounter problems locating either of the labels, please contact Lexmark Technical Support.


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