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How to Locate the Serial Number, Machine Type, and Configuration ID on a Lexmark E260, E360, E460, X264, X363, X364, or X46x Series Printer

Document ID:HO3427

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Environment

Serial number location; Where do I find the printer serial number?; Machine type; Printer model type; TLI number; Config ID number; Warranty service call

Solution

Background


When contacting Lexmark Technical Support or arranging warranty service, you will need to know your printer's machine (model) type and serial number. This information can be found on one of two labels. One label is located on the inside of the front cover, and the other label is on the back of the printer. NOTE: The label on the front cover also lists the printer's part number (TLI) and config ID number (CID).
NOTE: The printer serial number is also listed on the menu settings page you can print from the printer operator panel.
 

Locating the labels

Front label location:

Open the front cover or access door to expose the toner cartridge and photoconductor. 

The serial number sticker is on the inside of this front cover, as seen in this illustration:

Back label location:

Go around to the rear of the printer and locate the sticker on the lower right-hand side, as seen in this illustration:



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