This article outlines the proper procedure for placing paper or other media onto the flatbed scanner of an X4600 series scanner.
If you notice streaks or other print quality problems occurring with your scans, trying cleaning the flatbed scanner glass before seeking service on the scanner. For directions on cleaning the flatbed scanner glass, click here.
Avoid scanning any of the following materials:
- - Paper that is wet or has ink that is not completely dry. Using paper that is not completely dry could result in marks or streaks being left on the flatbed scanner glass.
- - Any metallic or similar items that can damage or scratch the flatbed scanner glass.
Step Action Image 1 Open the scanner cover. 2 Place the document face down on the scanner glass. Align the upper left corner of the paper with the upper left corner of the scanner glass. 3
Close the scanner cover.
For information on how to scan, copy, or fax materials, please consult the User's Guide.
If you have questions about any of the steps above or if you are experiencing problems with the scanner, please contact Lexmark Technical Support.
When contacting Lexmark, you will need the scanner's model type and serial number (SN). This information can be found on a sticker located on the back of the scanner. Please call from near the scanner in case the technician on the phone asks you to perform a task involving the device.