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How to Back Up MarkVision Professional 11.1

Document ID:HO3260
 
  Properties  

Problem

Crash; MVP settings lost

Environment

How to back up MarkVision Professional; Save configuration settings; How to make MVP crash-safe; How to prevent lost mvp data; Back up data; MarkVision Professional 11.1; MarkVision Professional 11.0

Solution

Purpose

This article describes how to create a backup copy of crucial MarkVision Professional (MVP) 11.X settings.

Procedure:  Back up MVP settings (Steps 1,2 and 5 required)

Step ActionClick Image for an illustration
  1
Stop the MarkVision Server and MarkVision Web Server services. To do this, click Start, SettingsControl PanelAdministrative ToolsServices
Optional manual method:  Click here for instructions. 
Image    
  2
Save all folders at ...\Lexmark\MarkVision Server\granite, excluding bin, Common, Lib, install, src, and maps, to a safe location.
This should include the data and Plugin directories.  

Image.  
NOTE:Steps 3 and 4 are not necessary if you have properly saved the data directory; however, these steps have been included as personal assurance measures. 
  3
Optional 
Select  MarkVision, Export Server Settings to save additional end-user customization settings.  Image
  4
Optional
Select  MarkVision, Device Discovery, Manage Discovery Profiles... to export all device discovery profiles to a safe location.  Image
  5
Once the backup is complete, restart the MarkVision server and web server.

Remember:
  Any changes to ...\Lexmark\MarkVision Server\granite directory contents requires stopping and starting MarkVision services.
No image, but see the image in Step 1 and click Start instead of Stop

Still Need Help?

Please contact Lexmark Technical Support for additional assistance.  NOTE:  When calling for support, you will need to know your printer model type and serial number.
Please call from near the MVP server in case the technician asks you to perform a task involving MVP.   

Note

The following folders are created when you install MVP for the first time:  1.bin  2.Common  3.lib  4.maps  5.data  6.Plugins  7.install  8.src
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After several tasks are executed, several other folders are created, including GenericDownloadFiles, StorageDownloadFiles, ldapdata.


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