This article describes the ability of MarkVision Professional (MVP) to filter various fax conditions of multifunction devices on a network. It also offers a simple procedure for implementing this capability.
MVP has the following fax filters for multifunction devices:
Filter Type (name) Sub Filters MFP Status: Fax Busy Error Ready Receiving Sending Analog Fax* ... Server Fax* ...
* Iindividual filters not found under MFP Status: Fax
The steps below take into account that multifunction printers have already been filtered and labeled as such. MFP Status is selected from the All Tasks option.
Step Action 1 Create a new folder configuration. 2 Select the basic configuration > MFP Status: Fax. 3 Select from the following filters: Busy, Error, Ready, Receiving, Sending. 4 Select Save Filter As... and label the folder appropriately, e.g. Fax Busy for the Busy filter. 5 Repeat the procedure for each required filter.
Click here for an example.
- The Error filter does not have the ability to isolate specific causes of fax failure, but will enable you to observe which devices are having fax difficulties.
- Event notifications that result from these fax filters (folders) can be configured to alert administration teams or IT personnel via MarkVision Messenger.
- The Analog Fax and Fax Server folders filter on device capability and not status, e.g. a device showing up in the Analog Fax means it is capable of sending faxes itself. If the device shows up in the Fax Server folder, this means that it can forward faxes to devices that can send the fax.
Please contact Lexmark Technical Support for additional assistance. NOTE: When calling for support, you will be asked fpr your printer model type and serial number.
Please call from near the device running MVP in case the technician asks you to perform a task involving the software.