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How to Reset the Network Settings on the X3500 - 4500 Series Inkjet Printers

Document ID:HO3185
 
  Properties  

Problem

Printer will not communicate with access point; Wrong wireless settings; Cannot communicate with printer; Incorrect address

Environment

How to reset the network settings; How to reset the printer back to factory defaults; How to reset the printer; How to clear TCP/IP settings; How to reconfigure the printer on a new network; How to set up the printer with a new access point; How to set up the printer with a new wireless router; How to associate printers on different networks; How to reconfigure the printer after resetting the access point; Consumer Inkjet Printers; Microsoft Windows 2000; Microsoft Windows XP; Microsoft Windows XP Professional x64 Edition; Microsoft Windows Vista

Solution

Resetting network settings

WARNING!  Performing this procedure will require running the Wireless Setup Utility or, depending on your circumstances, a full reinstallation of the software.   
Blue - 1st line of display
Red - 2nd line of display
Step Action
  1Press Settings to display Settings/ <Maintenance> on the display.
  2Press  to display Settings/ <Network Setup>.
  3Press  to display Network Setup/ <Print Setup Page>.
  4Press  to display Network Setup/ <Wireless Setup>.
  5Press  to display Wireless Setup/ <Network Name>. 
  6Press  twice to display Wireless Setup/ <Reset Wireless Adapter to Factory defaults>.
  7Press  to display the scrolling message "This will reset all wireless network adapter settings. Are you sure?".
  8Press  or  to change value from No to Yes, and press .

Network Settings Page:  Default network settings

SettingDefault Value & Explanation
StatusNot Connected
Bitrate0 Mbps (Megabits per second)
End-of-Job (EOJ)90 sec.
UAA (MAC Address)12-digit hexadecimal hardware address.  Unique hardware address used as an identifier during configuration and setup of printer.
Firmware VersionNET.MH.N021 current as of 4/4/07
PasswordNot set
TCP/IP 
ActiveOn
Enable DHCPOn
Address SourceManual
AddressAddress assigned by (DHCP-enabled) access point.
If unable to obtain a DHCP administered address, Auto IP will assign a 169.254.#.# address.
Netmask255.255.255.0
GatewayIP address of router or wireless router, i.e.  http ://192.168.0.1 or similar.  This value is often used to access your router's web page.
Zero Configuration Name3500-4500 Series
  
Wireless 
BSS TypeAd hoc (computer-to-printer).  This value will change to Infrastructure after configuration with the access point.  Commonly known as the connection type or mode.
SSIDPrint Server (02CD60*)
*As this value is unique to each individual printer,  your value will be different.  Notice that this value is the last six characters of the UAA (MAC address).
Wireless Security ModeDisabled until configured.
Signal StrengthNot listed
Current Access PointNot listed
Current ChannelNot listed
QualityNot listed
Pairwise CipherNot listed
Groupwise CipherNot listed
Trouble CodeCan't find Wireless Network

Still need help?

Please contact Lexmark Technical Support for additional assistance.  NOTE:  When calling for support, you will need your printer model type and serial number.
Please call from near the printer in case the technician asks you to perform a task involving the device. 
 


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